Digital editing
Lj Victoria Estandian
Crew
Angeles City, Province Of Pampanga
Summary
Dedicated front desk receptionist known for exceptional customer service and attention to detail. Skilled in time management and problem-solving, ensuring guest satisfaction and streamlined operations.
Overview
1
1
Language
2
2
years of professional experience
Work History
Front Desk Receptionist
Garden Suites Hotel
07.2023 - 11.2025
- Greeted and assisted guests, ensuring a positive first impression and seamless check-in process.
- Managed phone inquiries, providing accurate information regarding hotel services and reservations.
- Coordinated room assignments and maintained updated records in property management system.
- Handled guest requests and resolved issues promptly to enhance overall satisfaction.
Education
High School Diploma -
Alternative Learning System
Silang, Province Of Cavite, Philippines 04.2001 -
Skills
Customer service
Attention to detail
Communication skills
Active listening
Conflict resolution
Problem-solving skills
Time management
Microsoft Office skills
Software
Timeline
Front Desk Receptionist
Garden Suites Hotel
07.2023 - 11.2025
High School Diploma -
Alternative Learning System
04.2001 -