Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team and company goals.
Hi, I’m
Lisette Dela Cruz
Social Media Manager / UX/UI And Web Designer / Administrative Manager
Cavite
Summary
Overview
18
years of professional experience
5
years of post-secondary education
5
Certifications
Work History
Mondays Perfume TradingCavite
Social Media Manager
06.2019 - Current
Job overview
- Analyzed and reported social media and online marketing campaign results.
- Designed and implemented social media strategies to align with business goals.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Increased customer engagement through social media.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Suggested and implemented new features to develop brand awareness.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
Rebace Real Estate Development CorporationCavite
Real Estate Sales Agent
01.2018 - 12.2019
Job overview
- Developed successful marketing strategies to promote properties and maximize exposure.
- Set up virtual home tours, in-person visits, and open houses for properties.
- Generated leads and qualified prospects, facilitating smooth property transactions.
- Worked with special team to locate and develop properties in NCR and Calabarzon area.
- Sold house and lot property worth 2M Pesos
- Post, Design and Maintain Listings to different social media network and platform.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
Five Star Cargo CorporationMakati
Administrative Manager
10.2007 - 07.2010
Job overview
- Monitored office inventory activities by ordering and requisitions and stocking and shipment receiving and decreased 10% cost of of office supplies.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
- Reduced manpower by 6%, whilst increasing productivity by 28%
- Implemented new customer service strategies, resulting in a 32% customer return rate.
AHD Foods CorporationMakati City
Store Manager
10.2006 - 08.2007
Job overview
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Played key role in delivering 15% sales increase through superior performance against objectives in sales, profitability and customer service
- Conceptualized and Implemented Operations Manual as a Standard Operating Procedures for current and new store openings.
- Hired, managed and coached staff of 14+ employees and made sure delivering maximum productivity in their designated position.
- Minimized operational cost by 2-3% monthly by thorough monitoring of stocks, utilities and manpower.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Foodwealth, Inc.Paranaque City
Assistant Store Manager (Promoted)
02.2005 - 04.2006
Job overview
- Managed one of the highest volume restaurants in the area averaging Php 5 million in sales monthly
- Identified issues, analyzed information and provided solutions to problems.
- Gained extensive knowledge in data entry, analysis and reporting
- Helped achieve and maintain a 5% annual growth in profit through the management of controllable costs such as reducing unnecessary overtime,inventory waste and utility usage.
- Launched local store marketing that help increase the sale 1% on average daily sale.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Technologial University of The Philippines -ManilaManila
Bachelor of Arts from Industrial Management
06.2002 - 03.2004
University Overview
- Dean's List (1st and 2nd Semester year 2002-2003)
- Dean's List (1st and 2nd Semester year 2003-2004)
Technological University of The Philippines-ManilaManila
Associate in Engineering Technology from Instrumentation And Control Engineering Technology
06.1998 - 03.2001
University Overview
Skills
Goal planning
Strategic planning
Social Media Management
Communication planning
Critical Thinking
Problem solving
Technical Skills ( POS, Graphic Design, Web Design)
Certification
Verified International Academic Qualifications
Timeline
Social Media Manager
Mondays Perfume Trading
06.2019 - Current
Real Estate Sales Agent
Rebace Real Estate Development Corporation
01.2018 - 12.2019
Administrative Manager
Five Star Cargo Corporation
10.2007 - 07.2010
Store Manager
AHD Foods Corporation
10.2006 - 08.2007
Assistant Store Manager (Promoted)
Foodwealth, Inc.
02.2005 - 04.2006
Technologial University of The Philippines -Manila
Bachelor of Arts from Industrial Management
06.2002 - 03.2004
Technological University of The Philippines-Manila
Associate in Engineering Technology from Instrumentation And Control Engineering Technology
06.1998 - 03.2001