Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Lisette Dela Cruz

Social Media Manager / UX/UI And Web Designer / Administrative Manager
Cavite
Lisette Dela Cruz

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team and company goals.

Overview

18
years of professional experience
5
years of post-secondary education
5
Certifications

Work History

Mondays Perfume Trading
Cavite

Social Media Manager
06.2019 - Current

Job overview

  • Analyzed and reported social media and online marketing campaign results.
  • Designed and implemented social media strategies to align with business goals.
  • Monitored online presence of company's brand to engage with users and strengthen customer relationships.
  • Increased customer engagement through social media.
  • Developed marketing content such as blogs, promotional materials, and advertisements for social media.
  • Suggested and implemented new features to develop brand awareness.
  • Developed and managed content calendars for each platform to establish timely and relevant posts.

Rebace Real Estate Development Corporation
Cavite

Real Estate Sales Agent
01.2018 - 12.2019

Job overview

  • Developed successful marketing strategies to promote properties and maximize exposure.
  • Set up virtual home tours, in-person visits, and open houses for properties.
  • Generated leads and qualified prospects, facilitating smooth property transactions.
  • Worked with special team to locate and develop properties in NCR and Calabarzon area.
  • Sold house and lot property worth 2M Pesos
  • Post, Design and Maintain Listings to different social media network and platform.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.

Five Star Cargo Corporation
Makati

Administrative Manager
10.2007 - 07.2010

Job overview

  • Monitored office inventory activities by ordering and requisitions and stocking and shipment receiving and decreased 10% cost of of office supplies.
  • Trained employees in company and regulatory compliance requirements to promote conformance.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
  • Reduced manpower by 6%, whilst increasing productivity by 28%
  • Implemented new customer service strategies, resulting in a 32% customer return rate.

AHD Foods Corporation
Makati City

Store Manager
10.2006 - 08.2007

Job overview

  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Played key role in delivering 15% sales increase through superior performance against objectives in sales, profitability and customer service
  • Conceptualized and Implemented Operations Manual as a Standard Operating Procedures for current and new store openings.
  • Hired, managed and coached staff of 14+ employees and made sure delivering maximum productivity in their designated position.
  • Minimized operational cost by 2-3% monthly by thorough monitoring of stocks, utilities and manpower.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Foodwealth, Inc.
Paranaque City

Assistant Store Manager (Promoted)
02.2005 - 04.2006

Job overview

  • Managed one of the highest volume restaurants in the area averaging Php 5 million in sales monthly
  • Identified issues, analyzed information and provided solutions to problems.
  • Gained extensive knowledge in data entry, analysis and reporting
  • Helped achieve and maintain a 5% annual growth in profit through the management of controllable costs such as reducing unnecessary overtime,inventory waste and utility usage.
  • Launched local store marketing that help increase the sale 1% on average daily sale.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

Technologial University of The Philippines -Manila
Manila

Bachelor of Arts from Industrial Management
06.2002 - 03.2004

University Overview

  • Dean's List (1st and 2nd Semester year 2002-2003)
  • Dean's List (1st and 2nd Semester year 2003-2004)

Technological University of The Philippines-Manila
Manila

Associate in Engineering Technology from Instrumentation And Control Engineering Technology
06.1998 - 03.2001

University Overview

Skills

Goal planning

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Certification

Verified International Academic Qualifications

Timeline

Social Media Manager
Mondays Perfume Trading
06.2019 - Current
Real Estate Sales Agent
Rebace Real Estate Development Corporation
01.2018 - 12.2019
Administrative Manager
Five Star Cargo Corporation
10.2007 - 07.2010
Store Manager
AHD Foods Corporation
10.2006 - 08.2007
Assistant Store Manager (Promoted)
Foodwealth, Inc.
02.2005 - 04.2006
Technologial University of The Philippines -Manila
Bachelor of Arts from Industrial Management
06.2002 - 03.2004
Technological University of The Philippines-Manila
Associate in Engineering Technology from Instrumentation And Control Engineering Technology
06.1998 - 03.2001
Lisette Dela CruzSocial Media Manager / UX/UI And Web Designer / Administrative Manager