LINDZY MA. MIRANDA

- Develop,execute,and oversee a business strategy that prioritizes growth and positive customer ratings

- Research and identify new business opportunities including new markets,growth areas,trends,customers and partnerships

- Analyze market trends, competitors and customer needs to identify business opportunities

- Maintain positive professional relationships with clients to establish rapport and arrange meetings

- Planning and overseeing new marketing initiatives such lead generation,market penetration,cold call prospective customers

- Develop and implement business development strategies to achieve targets

- Use financial techniques to improve sales revenue

- Identifying and pursuing new business oppurtunities to drive growth and profit for a company

- Monitor sales progress to ensure that corporate goals are being met

- Track all business-related invoices

- Conduct high-level industry research to develop effective sales solutions

- Promote the company’s products or services to prospective clients

- Participate in collaborative business meetings to update key stakeholders,clients and suppliers

- Provide continuous, constructive feedback to salespeople

- Review sales contracts to ensure they meet legal and corporate guidelines

- Interact with clients and respond to important inquiries about the company’s products and services

- Maintaining records of customers interactions,transactions,comments and complaints through various platforms such as CRM

-Handles inquiries,feedback and suggestions from clients either by phone,email or social media

- Handling and receives documents coming from the handled companies, HMO ,Policy and claims documents

- Finds receive documents to the database and distribute all of them to marketing officers who handled the accounts

- Filling all the invoices for day to day documentation

- Print COC’s, Policy, and other clerical papers for the issuance of the renewal papers, documents requested by the handled insurance companies local and abroad

- Supervising day to day operations of the administrative department and staff members

-Ensured smooth daily operations with timely completion of all essentials administrative task and responsibilities

-Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes

- Hiring, training and evaluating employees,taking corrective action when necessary

- Developing,reviewing and improving administrative systems,policies and procedures

- Assessing staff performance and provide coaching and guidance to ensure maximum efficiency

- Conduct client meetings,assure everything in place and allocate needed requirements for every closed transactions to be done

- Provide excellent customer service,and gather clients satisfaction for all time

- Ensure that daily operations are seamless,smooth and efficiently

- Working with accounting and and PLS team to set budgets,monitor and processing payroll and other company's expenses

- Staffing, organizing, planning and controlling

- Develop and sustain positive relationship to obtain customer insight

- Monitoring and appraising job result, coaching and disciplining employees, developed and coordinate system procedure

- Coordinate information and requirements with related to operational departments

- Employ effective solutions in a timely manner

- Organize manageable activities and select people to accomplish the tasks need to be done

- Responsible on posting jobs, hiring, and interviews

- Handling complaints, requests, with regards to company matter

- Doing the issuance of memorandum of agreement, company ID and any pre – employment requirements

- Handling employees payroll accounts, allowance, SC, tips etc.

- Responsible for coordinating purchase of various products, order BOH and FOH supplies, raw ingredients, equipment and service for all departments in the company

- Summarize the revenues, costs, and expenses incurred during a specific period of time( P&L)

- Managed inventory and supply chain operation to achieve timely and accurate delivery of goods and services

-Generate and review inventory reports, monitor inventory stocks level

- Source price quotation and prepare purchase requisition orders as required, follow up the suppliers to schedule deliveries and quality control

- Collaborate with marketing team to innovatively reach more potential customers

- Oversees and directs an organization’s sales and marketing activities,leading teams to develop and implement strategies for achieving revenue and growth targets

- Assess marketing techniques and provides effective sales strategy

- Cultivate and deepen client relationship and partnerships that adds value

- Assisting in organizing campaigns and developing marketing strategies

- Responsible in promoting and driving the sales of company’s products and services