Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
E-Commerce Manager
Superstar MCN Corporation
07.2024 - Current
End-to-End E-Commerce Management: Oversee the full lifecycle of the company’s online store, from product curation and affiliate partnerships to fulfillment and customer retention.
Team Leadership: Direct and mentor team leaders, supervisors, and operational staff to align with business objectives and maintain high-performance standards.
TikTok Shop & Ads Expertise: Utilize in-depth knowledge of TikTok Shop Seller Center, TikTok Ads Manager, and TikTok Business Center to optimize product listings, ad campaigns, and live commerce strategies for maximum conversion.
Influencer & Live Stream Strategy: Establish best practices for influencer collaborations and live streaming, ensuring brand consistency and high engagement.
Performance Marketing: Analyze and refine TikTok ad campaigns, leveraging data insights to improve targeting, budget allocation, and overall ROI.
Cross-Department Coordination: Collaborate with content, warehouse, and marketing teams to ensure cohesive execution of promotions, inventory management, and customer experience.
Process Optimization: Develop and implement scalable workflows to enhance efficiency across sales, logistics, and digital operations.
Budget & Revenue Management: Forecast sales trends, allocate budgets strategically, and monitor KPIs to drive profitability.
Training & Development: Lead training initiatives to upskill teams on e-commerce platforms, emerging trends, and performance-driven strategies.
Brand Team Leader
M-Commerce Corporation
02.2024 - 07.2024
Collaborated with cross-functional teams to develop integrated marketing campaigns that effectively promoted the brand.
Improved customer retention rates by developing targeted loyalty programs live scripting designed to reward repeat business and drive long-term engagement.
Tracked key performance indicators to measure success of campaigns.
Drove sales growth by aligning branding efforts with revenue objectives, closely collaborating with live host team to ensure cohesive strategies implementation across all touchpoints.
Identified appropriate marketing strategies and target customers for campaigns.
Spearheaded product & campaign launches, coordinating end-to-end processes from ideation to execution for successful market entry. Including but not limited to: live scene curation, live host visual presentation guidelines, live script & flow enhancements.
Streamlined internal communication within the team to ensure a consistent brand message across all livestreams and contents.
Submitted weekly reports to managers.
Generated reports to support development and implementation of marketing plans.
Hand-picked and trained live hosts specifically for the brand.
Led creative brainstorming sessions, promoting a culture of innovation within the team to generate fresh ideas for branding campaigns.
Exercised leadership capabilities by successfully motivating and inspiring others.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Business Coordinator
M-Commerce Corporation
03.2023 - 02.2024
Increased longevity of accounts by providing individualized customer service and developing relationships with account holders.
Enhanced internal team collaboration by implementing efficient communication channels and workflows, streamlining processes for increased productivity and effectiveness in delivering results by maintaining a scheduled operations calendar.
Inspected live scenes, live host presentation, top push products to adhere to client specifications.
Developed strong relationships with the clients to foster positive brand associations and long-term partnerships.
Conferred with department heads or team leaders to discuss operations challenges, possible solutions and brand updates.
Upheld client satisfaction by designing accurate and detailed timelines for daily livestream operations and alerting clients of changes.
Assisted in the preparation of MCN Events from back-end to front-end, specifically focusing on the procurement of needed equipments and props as well as coordinating with KOL teams on the day of the event.
Attended client meetings, Expos and new client meetings as one of the company representatives.
Additionally acting as the CEO's personal assistant and company translator to overcome any language barrier ( Mandarin - English - Tagalog ).
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Digital Marketer VA
Digital Marketing Evolutions
12.2022 - 02.2023
Created, managed and optimized large-scale GMB ( Google Business Profiles ) listings for multiple clients.
Optimized website content and images to improve search engine rankings.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Boosted team morale with proactive communication skills that fostered a positive work environment.
Liaised between clients and partners and maintained effective lines of communication.
Assisted coworkers and staff members with special tasks on daily basis.
Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Managed filing system, entered data and completed other clerical tasks.
Gained extensive knowledge in data entry, analysis and reporting.
Passionate about learning and committed to continual improvement.
Esports Team Manager [ Contract ]
RSG Resurgence Esports PTE. LTD.
07.2022 - 09.2022
Maintained a healthy work-life balance among players by promoting wellness initiatives such as exercise routines or stress management techniques.
Provided guidance and mentorship to players navigating their professional careers in esports.
Enhanced team performance by implementing effective training programs and strategies.
Organized regular team building activities, fostering a positive team culture that translated into competitive success.
Streamlined communication within the team, leading to increased collaboration and success in competitions.
Provided consistent feedback to players, helping them refine their strategies and improve their gameplay.
Ensured compliance with league regulations by maintaining accurate documentation and regularly communicating with league officials.
Founder and CEO
Aureole Esports
10.2020 - Current
Established, optimized and enforced organization systems to maintain consistency across community operations.
Monitored key organization risks and established risk management procedures.
Formed senior leadership team through rigorous interviews and extensive candidate research.
Cultivated community-wide culture of innovation and collaboration.
Monitored budget and expenditures, keeping facility within budget.
Developed strong relationships with sponsors and partners, ensuring financial stability for the organization.
Provided guidance and mentorship to players navigating their professional careers in esports.
Oversaw logistics for travel and accommodations during tournaments, allowing players to focus on their performance.
Cultivated an inclusive environment for all members of the esports organization through open communication channels and supportive policies.
Managed player contracts and negotiations, securing top talent for the organization.
Trained and supervised staff to consistently meet performance goals and positive community standards.
Collaborated with marketing teams to promote the Esports organization's brand through social media campaigns and events.
Coordinated with other entertainment venues to create joint promotional events.
Coordinated with coaches to develop comprehensive practice schedules, optimizing player skill development.
Maintained up-to-date knowledge of industry trends, game updates, and competitor strategies to provide expert advice to the team.
Worked well in a team setting, providing support and guidance.
Excellent communication skills, both verbal and written.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Education
Bachelor of Science - Psychology
Ateneo De Manila University
Senior High School - S.T.E.M - undefined
Uno High School
High School - undefined
Uno High School
Skills
Mandarin Fluency
Affiliate program management
Staff training and development
Operations management
Marketing strategy development
Business growth strategy
Analytical decision-making
Sales records management
Languages
English
Bilingual or Proficient (C2)
Tagalog
Bilingual or Proficient (C2)
Mandarin
Bilingual or Proficient (C2)
References
Everina Rosete, Class Adviser, Uno High School
Jonathan Ilagan, Professor, Ateneo de Manila University
Gregory Tresler, CEO, Digital Marketing Evolutions