LILY MAE G. GOLONG
Certified Professional Office Administrator / Marketing Assistant
Tacloban City
Summary
Seeking a position that will utilize my fullest potential that will give opportunities to enhance my personality and career growth and will give benefit that will commensurate my abilities and qualifications.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Marketing Assistant
BDO Network Bank, Inc.
04.2026 - Current
- Handled over-the-counter transactions, ensured compliance with bank regulations, and performed start/end-of-day banking tasks to maintain operational integrity.
- Handled client inquiries and provided after-sales service to enhance customer satisfaction.
Branch Admin Coordinator
Copylandia Office Systems Corporation
08.2018 - 03.2026
- Established coordination between the branches and head office by providing updates on branch operations, sending requests to arrange resources, and supporting daily operations in the branch.
- Ensured customer satisfaction by effectively managing service requests and complaints.
- Assigned and processed daily sales collections while maintaining accurate records of all accountable forms.
- Assisted in accounts receivable collection for all existing clients/accounts.
- Prepared invoices and receipts while gaining exposure to financial documentation.
- Process Purchase Order for government and private accounts.
- Analyzing basic financial data.
- Exposed to Inventory Management.
- Supported general administrative functions by managing office supplies and maintaining records.
Education
Bachelor of Science - Information Technology
Eastern Visayas State University
Tacloban City04-2018
Skills
Effective verbal and written communication
Task organization skills
Proficient in independent work
Team collaboration
Experienced with MS Office tools
Professional email communication
Customer relationship management
Flexible and adaptable
Clerical support
Document management
Administrative office operations
Detail-oriented
Certification
Certified Professional Office Administrator
Timeline
Marketing Assistant
BDO Network Bank, Inc.
04.2026 - Current
Branch Admin Coordinator
Copylandia Office Systems Corporation
08.2018 - 03.2026
Bachelor of Science - Information Technology
Eastern Visayas State University