Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Lily Antonnette Ilagan

Pasig City
Lily Antonnette Ilagan

Summary

Highly dynamic and self-motivated professional with 15 years of working experience in which 6 years was in a Managerial role, with extensive experience in Commercial Management, Quality Assurance/Compliance, and Chartering. Able to wear multiple hats for affiliates and mother company and was personally tapped by the COO to perform Executive Assistant duties.

Overview

16
years of professional experience
7
Certifications

Work History

OCEAN TANKERS CORPORATION

Chartering and Commercial Manager (Dual Function/Role)
01.2017 - 12.2023

Job overview

  • Participates in reviews of the Company SEMS Support Procedure Related Functions
  • Involved in the decision-making activities of the management team, which include financial and vessel performance reviews
  • Create update and maintain the Fleet Deployment Plan and report to top management any input/result that will affect current status of the vessels
  • Maintain a pool/list of available vessels in the market that will serve as backup for internal vessels
  • Send out vessel inquiries and request for freight quotations
  • Entertain vessel inquiries and requirements from customers and provide an offer for their consideration
  • Gather, sort, review, and recommends policy quotations for the renewal of ship's Hull and Machinery Insurance and Protection and Indemnity Insurance for the GM's approval
  • In charge to ensure OTC Vessels are hired/chartered by customers
  • Assigned to prepare charter offers and contracts and fixture notes and ensure the fulfilment of service according to the contract and fixture notes
  • Leads the negotiations with customers and external vessel owners
  • Compute freights and submit compliance documents for customer vetting and acceptance
  • Ensure vessels are performing within SLA
  • Schedules vessel inspections and conducts internal audits
  • Monitors vessel performance and prepare reports for customers
  • Ensure that incidents are investigated with root cause analysis, and are reported to insurance for proper investigation and possible claim
  • Conducts incident investigations and root cause analysis
  • Review quotations, monitor and facilitate renewal of ship's H&M and P&I insurances as applicable for GM's approval and submit claims to timely and accurately
  • Attend to customer concerns regarding vessels
  • Perform client calls, visits, and meetings
  • Approve and review billings and submit to customers to ensure timely payments
  • Establish, update, and monitor fulfilment of the Department KRAs and KPIs and reviews SLAs accordingly.

OCEAN TANKERS CORPORATION

Quality & Safety Manager/Assist. Designated Person Ashore (Dual Function/Role)
01.2012 - 12.2023

Job overview

  • Scheduling of Process Reviews and consulting department managers as Deputy DPA
  • Conducts and/or nominates personnel required to carry out Process Reviews
  • Chairs SEMS Management Meetings and Reviews in the absence of the DPA
  • Attending nominated conferences that deal specifically with Safety and Environmental Management and present relevant findings to the Managers
  • Drawing up the year's audit schedule
  • Conducts internal reviews of the shore and shipboard SEMS Manual, Process and Policies and provide ways to improve it
  • Reviewing the results of Process Reviews and advising on the appropriateness of corrective actions and verifying its effectiveness
  • Ensures that all non-conformities during ISM external audits both shore and vessels were closed out and submitted to authorities
  • Carries-out induction training for new employees in the quality system in concert with Crewing Department
  • Assist when requested in the investigation of major machinery failures and any resulting insurance claims
  • Assist in ensuring that all incident reports regarding SMS are investigated and reports to the position if remedial action or changes to the system are needed
  • Assist in the determining root causes of non-conformances, as part of the corrective action and/or process improvement activities
  • Assist in verifying the effectiveness of corrective actions for non-conformities and observations.

OCEAN TANKERS CORPORATION

Document Controller
05.2008 - 12.2011

Job overview

  • Coordinate all activities related to the Document Control procedure
  • Input document data into the standard registers ensuring that the information is accurate and up to date
  • Generate the various document control reports as required
  • Makes sure that controlled copies of latest approved documents and MEMOs are given to the appropriate user
  • Maintain updated records of all approved documents and their distribution clearly
  • Maintain the documents in the Document Control office under safe custody without any damage or deterioration with easy traceability
  • Assist ADPA and DPA in conducting internal audits
  • Assist in the issuance of Statutory documents, ISM forms, and procedures
  • Ensure that documents were updated and ready for audit
  • Soliciting and monitoring Memorandum Circulars released by MARINA and other governing parties' bulletin and ensuring that concerned parties are appropriately informed of the development
  • Provide all necessary support to DPA and ADPA
  • Generates request when inventory of carbonized forms were at critical level
  • Disseminates information regarding quality to all concerned parties
  • Assist ADPA and Liaison in completing documentary requirements for license renewals
  • Prepares minutes of the Management Review and Meetings including the monitoring of the fulfilment of all action items.

SEAOIL PHILIPPINES INC. (Mother Company)

Executive Assistant to the COO (Dual Function/Role)
01.2011 - 12.2017

Job overview

  • Arrange and monitor schedule, calendar, and contacts for the COO
  • Answer calls, and emails in behalf of the COO
  • Coordinate with stakeholders regarding the COO's advice and inquiries
  • Arrange travel requirements and bookings (flight, accommodation, insurance, visa requirements) in behalf of the COO
  • Check, validate, and arrange documents for the COO's Approval and Signature
  • Prepares deck, attends and take minutes during MANCOM Meetings
  • Liaise with Managers and Senior Leaders on the COO's Instructions and acquire updates and reports for the COO
  • Brief and Update the COO on the day to day status and requirements of the Operations Team
  • Maintains important files (hard copies and soft copies) needed and kept by the COO
  • Arrange for courier and delivery requests
  • Perform tasks as need by the COO from time to time.

Education

Bulacan State University

Bachelor of Science in Industrial Engineering

Phil. Assoc. of Real Estate Boards - Bulacan Real Estate Board (PAREB-BRB)

Real Estate Broker

Skills

Communication

Critical Thinking

Analytical Thinking

Problem Solving

Root Cause Analysis

Risk Management

Negotiation

Documentation

Bidding

Process Improvement

Internal and External Quality and Compliance Audits

Commercial Operations

Trainings and Awareness

Budgeting

Cost Reduction

Planning

Microsoft Office Applications

4TQ

People Management

Conflict Management

Government Engagement

Social Media Management

Insurance Renewal and Claims

Customer Service

KPI and KRA Setting

Research and Studies

Cost Benefit Analysis

Corrective Actions

Incident Investigations

Coordination

Presentation

Scheduling

Flight and Accommodation Bookings

Itinerary Planning

Certification

INTERNAL AUDITORS COURSE (NK Academy) - 2011

Timeline

Chartering and Commercial Manager (Dual Function/Role)

OCEAN TANKERS CORPORATION
01.2017 - 12.2023

Quality & Safety Manager/Assist. Designated Person Ashore (Dual Function/Role)

OCEAN TANKERS CORPORATION
01.2012 - 12.2023

Executive Assistant to the COO (Dual Function/Role)

SEAOIL PHILIPPINES INC. (Mother Company)
01.2011 - 12.2017

Document Controller

OCEAN TANKERS CORPORATION
05.2008 - 12.2011

Bulacan State University

Bachelor of Science in Industrial Engineering
04.2008

Phil. Assoc. of Real Estate Boards - Bulacan Real Estate Board (PAREB-BRB)

Real Estate Broker
04.2010
Lily Antonnette Ilagan