Lilivic Manalo
Malaybalay, Province Of Bukidnon,BUK
Summary
Dynamic leader with a proven track record for the past 24 years in banking industry, enhancing branch revenue and deposit levels through excellent customer experience and innovative sales strategies. Expert in sales and operation management, I excel in leadership and teamwork, significantly growing loan portfolios and mentoring teams for peak performance.
Overview
21
21
years of professional experience
Work History
Branch Head
Philippine Savings Bank (PSBank)
11.2017 - Current
- Increased deposit level and branch revenue by providing excellent customer experience and effective sales strategies.
- Achieved consistent growth in loan such as Auto Loan, Home Loan and Commercial Loan portfolio by offering tailored solutions to fit the needs of every clients.
- Being a Sale Advocate for Northern Mindanao, mentoring and set challenging performance goals for the whole team delivering exceptional services in every encounter and fostering an achievement-oriented culture that drove success across key metrics.
Branch Service and Control Officer
PSBANK
10.2010 - 11.2017
BRANCH MANAGER
ONE NETWORK BANK
04.2008 - 10.2010
Branch Operation Officer
One Network Bank
09.2006 - 04.2008
BOG - CREDIT POLICY SUPERVISION
ONE NETWORK BANK
09.2003 - 04.2006
Education
Bachelor of Science - Accountancy
University of The Immaculate Conception
Davao City, Province Of Davao Del Sur, Philippines03-2020
Skills
- Sales Management
- Operation Management
- Leadership
- Providing exceptional customer experience
- Teamwork
Accomplishments
2024 QUARTER 1 AXA TOP BRANCH HEAD REFERRER COUNTRYSIDE
2024 QUARTER 2 AXA TOP BRANCH HEAD REFERRER COUNTRYSIDE
2023 BBG AWARDEE- BRANCH HEAD OF THE YEAR
2023 BBG AWARDEE -BRANCH OF THE YEAR-MALAYBALAY BRANCH
2023 Q3 HE1GHTS AWARDEE-114% YTD CASA GROWTH
2023 AXA TOP BRANCH MINDANAO YTD
2018 TOP BRANCH HEAD-MINDANAO WIDE
Timeline
Branch Head
Philippine Savings Bank (PSBank)
11.2017 - Current
Branch Service and Control Officer
PSBANK
10.2010 - 11.2017
BRANCH MANAGER
ONE NETWORK BANK
04.2008 - 10.2010
Branch Operation Officer
One Network Bank
09.2006 - 04.2008
BOG - CREDIT POLICY SUPERVISION
ONE NETWORK BANK
09.2003 - 04.2006
Bachelor of Science - Accountancy
University of The Immaculate Conception
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