Lileth Tacdol
GMA, Cavite
Summary
Results-focused and proactive in planning day-to-day operations and solving service issues. Offers advanced abilities in tackling issues impacting team and business success. Excels at managing team and personal time to consistently exceed expectations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Manager
Novo Department Store
01.2019 - Current
- Used excellent problem-solving and issue-resolution strategies to rectify difficulties quickly and effectively.
- Coached and mentored junior team members, regularly assessing knowledge and skills gaps and implementing corrective action.
- Maintained positive, professional working environment to optimize staff and customer satisfaction.
- Led recruitment, hiring and onboarding activities, training new joiners in operational processes and conducting probationary performance reviews.
- Taught employees how to best serve customers and enforced standards to build brand loyalty.
- Provide encoding technical support and training to team members as needed.
- Stay updated on industry trends and emerging encoding strategies.
Supervisor
Novo Department Store
03.2018 - 12.2018
- Tracked employee productivity, performance and task completion to meet quality standards.
- Strategically planned shift schedules, processed holiday requests and granted leaves to optimize labour costs and productivity.
- Performed key holding responsibilities to guarantee timely opening and closing of store.
- Conducted evaluations to measure performance and progress of employees.
- Address and resolve issues related to data entry errors, system glitches, or team dynamics promptly to minimize disruptions and maintain productiity.
Assistant Supervisor
Novo Department Store
03.2015 - 02.2018
- Aligned day-to-day activities with targets set by upper management.
- Trained staff to review and reconcile daily transactions to apply best management practices.
- Developed professional relations with company employees of organizations to enhance trust and reliability.
- Met monthly objectives by providing personalized, friendly and knowledgeable customer assistance.
- Continuously evaluate and enhance encoding processes, recommending and implementing measures to safeguard sensitive information during the encoding process.
Purchaser
Novo Department Store
04.2013 - 02.2015
- Maintained budgets by sourcing low-cost, high-quality materials through in-depth online research.
- Conducted in-depth price comparisons to determine the cheapest supplier for required products.
- Kept up-to-date on demands and requests to continue to buy relevant and required products.
- Manage inventory tracking system to record deliveries, shipments and stocks levels.
- Managed procurement costs, guaranteeing expenditures never exceeded allocated budget.
- Checking deliveries and creating reports about discrepancies in the shipment.
- Encoding warehouse deliveries to prevent overstocking or shortages. Encoding the pullout from other branches and bargain items.
Warehouse Worker
Novo Department Store
12.2012 - 03.2013
- Identified and removed damaged products, quickly replacing items with quality stock to minimise customer delays.
- Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
- Assessed packages and counted stock to ensure delivery accuracy before unloading and processing.
- Assisted team members with picking, packing and processing tasks to increase overall warehouse efficiency.
Sales Assistant
Novo Department Store
08.2011 - 11.2012
- Kept sufficient inventory supply and stock on shelves and in storerooms.
- Explained products' benefits and value, engaging customers in new stock to drive sales.
- Maintained, clean, presentable and stunning product displays by conducting routine visual merchandising tasks and deep cleans.
Education
High School -
Wawa National High School
Lumban LagunaSkills
Business strategyundefined
Certification
Basic Occupational Safety and Health (BOSH)
Timeline
Manager
Novo Department Store
01.2019 - Current
Supervisor
Novo Department Store
03.2018 - 12.2018
Assistant Supervisor
Novo Department Store
03.2015 - 02.2018
Purchaser
Novo Department Store
04.2013 - 02.2015
Warehouse Worker
Novo Department Store
12.2012 - 03.2013
Sales Assistant
Novo Department Store
08.2011 - 11.2012
High School -
Wawa National High School
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