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Hi, I’m
Likhawit Purigay
Licensed Professional Teacher And Experienced CSR
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
years of professional experience
5
years of post-secondary education
Work History
EverisepcTaguig, NCR
Healthcare Customer Service Representative
07.2022 - Current
Job overview
- Filed and maintained patient records in accordance with HIPAA regulations.
- Verified insurance eligibility and coverage for patients.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
TaskUsClark, Angeles City, Pampanga
Customer Service Specialist
07.2021 - 05.2022
Job overview
- Updated account information to maintain customer records.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Handled customer inquiries and suggestions courteously and professionally.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
AloricaClark, Angeles City, Pampanga
Logistics Associate
09.2019 - 03.2021
Job overview
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Studied data to identify trends and patterns in transportation activity.
Education
Asia CollegeBobon Northern Samar
Bachelor Of Secondary Education from English Language And Literature
06.2016 - 04.2019
Northwest Samar State UniversityCalbayog City, Western Samar
Bachelor Of Elementary Education from Elementary School Teaching
06.2014 - 03.2016
Skills
Shipment coordinating
undefinedSoftware
Slack, Zoom, Microsoft Teams
Orange Citrix
Sabre
Worldspan
Avaya
Canva
Google Calendar
Calendly
Oracle
Timeline
Healthcare Customer Service Representative
Everisepc
07.2022 - Current
Customer Service Specialist
TaskUs
07.2021 - 05.2022
Logistics Associate
Alorica
09.2019 - 03.2021
Asia College
Bachelor Of Secondary Education from English Language And Literature
06.2016 - 04.2019
Northwest Samar State University
Bachelor Of Elementary Education from Elementary School Teaching
06.2014 - 03.2016
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