Liezl Ventulina
College Level
Dauin, Province Of Negros Oriental
Summary
Dynamic professional with a proven track record in customer engagement and marketing, notably at Crown Regency Hotel & Towers. Excelled in enhancing brand recognition through strategic marketing and exceptional guest assistance. Skilled in social media marketing and graphic design, demonstrating a keen ability to boost customer satisfaction and drive sales. History of keeping exhibit areas clean, neat and well-maintained. Attentive to customer needs and diligent in following through with all requests. Positive, upbeat and professional.
Professional Artist with keen eye for detail, color and composition. Track record of bringing projects to life through innovative ideas. Creates compelling, inspiring and engaging pieces. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Any position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Exhibitor
Crown Regency Hotel & Towers
07.2016 - 02.2017
- Provided exceptional customer service, addressing inquiries from visitors professionally and promptly.
- Coordinated closely with event organizers to ensure compliance with venue rules and regulations during set-up and breakdown processes.
- Developed comprehensive pre-show marketing plans to drive awareness about the company''s presence at upcoming events.
- Maintained a clean, professional appearance of the exhibit space during events to uphold positive brand image.
- Participated in multiple industry trade shows annually, expanding brand recognition within target markets.
Front Desk Assistant
Foundation University Nursing Dormitory
03.2013 - 10.2013
- Improved communication between departments with thorough documentation of guest requests or concerns for prompt resolution.
- Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
- Handled payment and bill processing, change giving and payment collecting for guests.
- Managed multi-line phone system, directing calls to appropriate departments while maintaining a friendly demeanor.
- Maintained guest confidentiality by adhering to strict privacy policies when handling personal information and payments.
- Answered customer telephone calls promptly and appropriately handled needs.
- Conducted regular inventory checks of office supplies, placing orders when necessary to maintain an organized workspace at all times.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
Cashier
Jollibee
04.2011 - 05.2012
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Science - Criminology
Foundation University
Dumaguete, Province Of Negros Oriental, Philippines 04.2001 -
No Degree - Computer Literacy Crash Course
Metro Dumaguete College
Dumaguete, Province Of Negros Oriental, Philippines 04.2001 -
Skills
Customer Engagement
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Exhibitor
Crown Regency Hotel & Towers
07.2016 - 02.2017
Front Desk Assistant
Foundation University Nursing Dormitory
03.2013 - 10.2013
Cashier
Jollibee
04.2011 - 05.2012
Bachelor of Science - Criminology
Foundation University
04.2001 -
No Degree - Computer Literacy Crash Course
Metro Dumaguete College
04.2001 -
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