LIEZELYN DAYAO
San Andres, Cainta, Rizal
Summary
Talented Accounts Payable Lead with exceptional track record in accounts payable operations and top-notch leadership abilities. Coordinates department workflow and manages accounting functions in fast-paced environments by leveraging excellent organizational and communication skills. Detail-oriented and reliable manager with more than 10 years of progressive industry experience .
Overview
12
12
years of professional experience
Work History
Payments Team Lead
Foreign, Commonwealth, And Development Office
12.2019 - Current
- Supported the operational delivery of payments processing to Posts in Asia Pacific, Middle East (MENAD), Eastern Europe (EECAD), South Asia (SAAD) and Africa providing services to 134 posts, overseeing the accurate and timely processing of approximately 11,000 supplier and payroll payments.
- Spearheaded multiple high-impact projects simultaneously while meeting tight deadlines under pressure-packed situations.
- Championed continuous improvement initiatives that resulted in optimized processes leading to cost savings for the organization.
- Ensured payments made are in accordance to the finance budget allocated to each post and challenges those that exceed fund allocation for proper investigation.
Senior Operations Team Lead and Claims Advisor
TELUS International Philippines
01.2018 - 11.2019
- Investigated, negotiated, and settled claims including but not limited to motor vehicle accidents, dig-ups on real estate, of low to moderate exposure and complexity focusing on claims involving recovery of TELUS costs from responsible third parties.
- Successfully recovered 30% of damaged costs for handled claims in less than 6 months and ensured claims are investigated within 3 months from damage date resulting in faster recovery.
- Oversee the Finance team on a high level ensuring good relationships to clients, vendors, and stakeholders are maintained.
Accounts Payable Team Lead
TELUS International Philippines
03.2016 - 01.2018
- Streamlined accounts payable processes by implementing efficient invoice management and payment tracking systems.
- Managed the activities of Accounting Analysts, ensuring that each individual performs at par with the standards set by the company and the client.
- Prepared and delivered bi-monthly reports including targets, metrics, and KPI scores in board meetings to guarantee that organizational objectives aligned with daily operations management.
- Reduced processing errors with thorough review and verification of invoices, purchase orders, and vendor information.
- Conducted regular performance evaluations for team members, providing constructive feedback and professional development opportunities.
Accounts Payable Analyst
TELUS International Philippines
07.2014 - 02.2016
- Posted an average of 3,000 invoices (PO and Non-PO) to the accounting system (SAP) monthly with minimal to zero duplication of payments.
- Enhanced vendor relationships through prompt communication and timely resolution of discrepancies.
- Supported audit preparation efforts, providing thorough documentation for accounts payable transactions as needed.
- Accomplished 98% - 100% accuracy score for all posted invoices by assigning correct vendor numbers and appropriate general ledger codes.
- Participated in month-end activities.
- Managed employee expenses through the corporate credit card program.
Invoice Processor
Information Professionals, Inc
11.2013 - 07.2014
- Compliant to regulatory tax requirements by printing and preparing internal invoices and updating of credit memo information in financial software.
Financial Analyst
Manpower Outsourcing Services
- Administered accounts payable and bank reconciliations for taxes paid to Bureau of Customs.
- Processed 100% of all payment requests within 24 hours resulting to zero late payment charges.
- Performed posting of journal entries for Purchase Order (PO) and Non-PO invoices in SAP.
- Handled internal and external inquiries and complaints submitted by department heads, clients, and vendors.
- Prepared weekly pay link and payment forecasts.
Accounting Analyst
Ladies Fashion Management Corporation
07.2012 - 04.2013
- Applied mathematical abilities on a daily basis to calculate invoice amount, VAT, discounts and check figures in all areas of accounting systems achieving 100% accuracy for all payments made.
- Analyzed and adjusted inconsistencies in automated supply accounting systems within 24 hours from detection.
- Prepared Expanded Withholding Tax reports for suppliers.
- Processed an average of 200 manual invoices on day-to-day operations with 3-way matching of purchase orders and receiver confirmation reports from warehouse.
Education
BS - Management Accounting
Central Philippine University
Skills
- Invoice Processing
- Account Reconciliation
- Decision Making
- Accounts Payable
- Bank Reconciliation
- Microsoft Excel Expertise
- Analytical Thinking
- Vendor Management
- Attention to Detail
- Continuous Improvement
Additional Information
Sanctions Review
Achieved 100% successful delivery of all payments of the British High Commission office in Russia by reviewing all outgoing payments ensuring no payment is made to a sanctioned individual or entity. Created a process on how to perform sanctions check for all payments made from the Eastern Europe offices.
Payment Consolidation
Led the project on the consolidation of all payments of all British Embassies across South Asia Region from the company's central bank account reducing payment transmission cost by 69% per month. Project also improved efficiency on the payments process reducing payment-processing time from 2 days to 8 hours.
Banking Transition
Led the banking transition from SCB (Standard Chartered Bank) to Citibank of 15 British Embassies across Asia and Africa.
Payroll Calendar
Created a payroll calendar via excel with automated calculations to calculate the timeline of payroll submissions for 92 British Embassy offices. This resulted to timely submissions and banking of payroll les thus eliminating the risk of delays in salary crediting.
Automation of Manual Accounts Payable process
Reduced payment delays from 14 to 0 days by spearheading a business case on automation of manual accounts payable process at TELUS International Philippines.
Timeline
Payments Team Lead
Foreign, Commonwealth, And Development Office
12.2019 - Current
Senior Operations Team Lead and Claims Advisor
TELUS International Philippines
01.2018 - 11.2019
Accounts Payable Team Lead
TELUS International Philippines
03.2016 - 01.2018
Accounts Payable Analyst
TELUS International Philippines
07.2014 - 02.2016
Invoice Processor
Information Professionals, Inc
11.2013 - 07.2014
Accounting Analyst
Ladies Fashion Management Corporation
07.2012 - 04.2013
Financial Analyst
Manpower Outsourcing Services
BS - Management Accounting
Central Philippine University
Similar Profiles
Stephen KingStephen King
Security Manager at Foreign Commonwealth and Development OfficeSecurity Manager at Foreign Commonwealth and Development Office
Manjia KobbaManjia Kobba
Program Manager at Foreign, Commonwealth, and Development Office (FCDO)Program Manager at Foreign, Commonwealth, and Development Office (FCDO)
David OleszyckiDavid Oleszycki
Diplomatic Senior Security, British Security Services - Senior Officer/Supervisor at British Embassy, Washington DC - Foreign, Commonwealth & Development Office (FCDO)Diplomatic Senior Security, British Security Services - Senior Officer/Supervisor at British Embassy, Washington DC - Foreign, Commonwealth & Development Office (FCDO)