LIEZEL L. MARTINEZ
Puerto Princesa City,Palawan
Summary
Experienced retail professional with nearly 4 years as Store Manager at Savers Appliances and over 8 years at Honda Prestige, rising from Branch Secretary to Branch Head. Skilled in customer service, cash handling, sales management, and team supervision. Recognized for integrity, efficiency, and a strong malasakit attitude toward co-workers and company goals. Committed to contributing to organizational growth through excellent client relations and operational excellence.
Overview
20
20
years of professional experience
Work History
Cashier
Chowking Food Corp
01.2005
- Providing customer service
- Taking orders of customers
- Responsible for the opening and securing the closing of the store
- Centralized handler of Cash funds
- Prepares Daily Cashier’s and Collection Report
- Directly reports to the Branch manager
Cashier
Jollibee Food Corp.
01.2004
- Providing customer service
- Taking orders of customers
- Responsible for the opening and securing the closing of the store
- Centralized handler of Cash funds
- Prepares Daily Cashier’s and Collection Report
- Directly reports to the Branch manager
STORE MANAGER
SAVERS ELECTRONIC WORLD INC.
03.2018 - Current
- Over all in-charge of day-to-day transaction and operation of the store
- In charge on Local marketing activities
- Monitoring of sales and competitors
- Monitoring of all Staff
- Reporting on weekly and monthly basis
- Monitoring of stocks replenishment
- Monitoring defective stocks
- Do initial interviews and processing hirings to be forwarded to HR
- Do yearly evaluation of employees
- Handling complaints
- Coordinating to brand coordinator
- Direct reporting to head office and big Bosses
- Facilitated daily meeting and conducted orientation to new employees
OIC/ SALES
Sheridan Beach Resort and Spa
04.2016 - 01.2017
- Overall in charge of Palawan Sales Office
- Monitoring of all Staff
- Event coordinator
- Sales in charge on Palawan area
- Facilitated daily meeting and conducted orientation to new employees
Auditor/HR
Acacia Tree Garden Hotel / Tagusao Construction & Trading
04.2015 - 04.2016
- Auditing of all transaction (Receivables/payables)
- Inventory monitoring
- Redirects personnel and resources as needed
- Analyzes, synthesizes and communicates financial information and data in complex account structures; uses data to develop budget and financial plans
- Performs management duties with accountability and authority for the strategic direction of the unit
- Planning, and sometimes delivering, training - including inductions for new staff;
- Promoting equality and diversity as part of the culture of the organisation;
- Recruitment;
Branch Head
Honda Prestige Traders Inc.
01.2013 - 01.2015
- Overall in charge on sales/collection/parts and after sales
- Incharge of all employees/ hiring of new employee
- Incharge of all branch transaction
- Preparing all report on a day to day /weekly/ monthly basis
- Directly reporting to H.O/ AM/ RM
- Monitoring of stock and direct ordering to Head office
- Checking and auditing of money/reports.
Cash Custodian
Honda Prestige Traders Inc.
01.2012 - 01.2013
- Branch in charge when BH is not around
- Centralize control of Money (collection/ fund etc.)
- Depositing money to proper financing
- Requesting documents to H.O (accountable forms)
- Process of request to Head office (CR/Deed of Sale etc.)
Branch Secretary
Honda Prestige Traders Inc.
01.2006 - 01.2012
- Sales Documentation- Process and completes documents prior the submission to the Bank Financing
- Inventory Custodian–Accountable in stocks Inventory and Motorcycle clearances. MIS stocks receiving, issuing, safekeeping and monitoring
- PCF Custodian- accountable of branch Fund for day to day transaction
- Process warranty and shipping claims with the supplier
- Functions as front liners- Assistance to sales and inquiries
- Executes Contracts and other related documents to loan borrowers
- Perform other related job and other inter-departmental tasks assigned.
- Consider as CPU of the branch- safekeeping of important documents
Education
Bachelor’s Degree - Business Administration Major in Economics
Palawan State University
Puerto Princesa City01.2005
Skills
- Have attended Customer Service Excellence Program (2007); Positive Attitude Seminar (2009); Achieving Personal Excellence (2011); Customer Service Excellence Program 2 (2012); Management Basic Supervisory (2012), Communication 101 for Management Supervisory(2012), SS (2012); Branch Head Schooling (2013/2014)
- Microsoft word and excel
- MIS oriented
- LOS oriented
- SAP oriented
- OPERA oriented
- IBAS oriented
- POS oriented
References
- Raymond, Domingo, Area Manager, Savers Appliances
- Fernando, Opada, Area Manager, Honda Prestige Traders Inc.
- Rowena, Valencia, OSSO, Filinvest Land, Inc
Languages
Tagalog- Native
English – Conversational
Disclaimer
This is to certify that the above statements are true and correct.
Information
- Married
- Born on: May 14, 1983
- 42 years old
- A Palaweno
- A Roman Catholic
- Wife of Mr. Paul William C. Martinez
Section name
- Presently employed with: DEPED PUERTO PRINCESA
- Position: Project Development Officer I
- March 2024- Present
Timeline
STORE MANAGER
SAVERS ELECTRONIC WORLD INC.
03.2018 - Current
OIC/ SALES
Sheridan Beach Resort and Spa
04.2016 - 01.2017
Auditor/HR
Acacia Tree Garden Hotel / Tagusao Construction & Trading
04.2015 - 04.2016
Branch Head
Honda Prestige Traders Inc.
01.2013 - 01.2015
Cash Custodian
Honda Prestige Traders Inc.
01.2012 - 01.2013
Branch Secretary
Honda Prestige Traders Inc.
01.2006 - 01.2012
Cashier
Chowking Food Corp
01.2005
Cashier
Jollibee Food Corp.
01.2004
Bachelor’s Degree - Business Administration Major in Economics
Palawan State University