Liannhe Jade Zipagan

Cabagan, Province Of Isabela,ISA

Summary

At WOW BRAND HOLDING INC., I spearheaded a team to elevate customer satisfaction and streamline operations, achieving high health inspection scores. My expertise in staff scheduling and promotional strategies, coupled with a knack for team motivation and task delegation, significantly enhanced service efficiency and operational cost management.

Professional leader with strong background in restaurant operations. Proven ability to drive team collaboration and achieve results in dynamic environments. Skilled in staff management, customer service, and operational efficiency. Known for adaptability and reliability, with focus on delivering high-quality experiences.

Overview

year of professional experience

Work History

Restaurant Team Leader

WOW BRAND HOLDING INC.

02.2024 - Current

Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
Maintained a clean and organized restaurant environment, leading to consistently high scores in health department inspections.
Monitored and managed labor costs, making adjustments as needed to maintain optimal staffing levels for efficient service delivery.
Performed routine equipment maintenance checks as per manufacturer guidelines, minimizing downtime due to malfunctions or breakdowns.

Education

High School Diploma -

SANTO TOMAS NATIONAL HIGH SCHOOL

ISABELA

04.2001 -

Skills

Team motivation

Timeline