Lhoraine Kaye S. Baisa
Virtual Assistant
Makati City, Metro Manila
Summary
Dynamic professional with a strong background in customer service and gambling knowledge, previously thriving as an Online Casino Dealer. Proven adaptability and stress tolerance led to enhanced customer experiences and increased engagement. Skilled in quick decision-making and chip handling, consistently delivering results in fast-paced environments. Passionate about fostering relationships and driving sales growth.
Overview
11
11
years of professional experience
Work History
SPES Employee
04.2014 - 09.2015
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Model
05.2016 - 02.2017
- Adapted quickly to changing environments for continued professionalism under pressure.
- Remained focused, motivated and professional throughout long shoots and events.
- Gained exposure for smaller businesses by modeling for local boutiques and designers, ultimately increasing their sales.
- Collaborated effectively with fellow models, photographers, stylists, and makeup artists to create cohesive and successful projects.
- Showcased diverse clothing styles in runway shows, contributing to successful product launches and sales growth.
- Performed well under pressure in fast-paced environments like runway shows or photoshoots ensuring timely project completion.
- Maintained a strong social media presence to promote brands effectively, gaining thousands of followers and increasing engagement.
Online Casino Dealer
01.2018 - 06.2020
- Dealt appropriate number of cards to each player and verify placed bets before starting game.
- Promoted responsible gambling practices, recognizing signs of problem gambling and addressing concerns appropriately.
- Inspected cards and gaming equipment to verify proper functioning and good working order.
- Collaborated closely with floor supervisors regarding rule enforcement or escalating issues beyond normal dealer responsibilities.
Online Seller
06.2018 - Current
- Built strong relationships with suppliers, negotiating favorable pricing terms that increased profit margins without sacrificing quality.
- Utilized social media platforms for marketing purposes, showcasing new products and engaging with potential customers to drive interest in the online store.
- Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
- Analyzed customer trends and provided insights to improve customer experience.
Education
Senior High School -
Manila Tytana Colleges
Pasay, Metro Manila, Philippines 04.2001 -
Skills
Gambling knowledge
Excellent customer service
Stress tolerance
Chip handling proficiency
Reliability and punctuality
Calculating payouts
Strong mathematical skills
Adaptability to change
Quick decision making
Timeline
Online Seller
06.2018 - Current
Online Casino Dealer
01.2018 - 06.2020
Model
05.2016 - 02.2017
SPES Employee
04.2014 - 09.2015
Senior High School -
Manila Tytana Colleges
04.2001 -