Lezel Naduma
Davao City
Summary
Dedicated and reliable professional with 20 years of combined cashier experience and strong costumer service skills.Skilled in costumer inquiries,resolving complaints,processing transactions accurately.
Seeking virtual assistant or chat support role to leverage communication,organizational,and online support skills in a work-from home setting.Available for full-time remote work with flexible time.
Overview
20
20
years of professional experience
2006
2006
years of post-secondary education
Work History
Cashier Team Lead
Luminous Development Corp.
Davao City
10.2020 - 11.2025
- Led a team of cashiers to streamline checkout processes, enhancing customer satisfaction and reducing wait times.
- Trained new cashiers on operational procedures and customer service techniques, fostering a knowledgeable team environment.
- Managed cash drawer operations, ensuring accurate transactions and adherence to company cash handling policies.
Cashier/Receptionist Intern
La Toscana Itallian Restaurante
Davao City
03.2016 - 08.2020
- Processed customer transactions accurately and efficiently, ensuring seamless operations and positive guest experiences.
- Managed front desk duties, greeting patrons and providing information about menu items and specials.
- Handled customer inquiries and complaints, enhancing customer satisfaction through effective communication and problem-solving.
Cashier Manager
Kens Yanis Bakeshoppe
Davao City
06.2005 - 10.2015
- Supervised daily operations of the cashier team, ensuring accurate cash handling and compliance with procedures.
- Implemented training programs for new cashiers, enhancing team efficiency and improving customer service standards.
- Managed cash register systems, resolving discrepancies and ensuring balanced cash drawers at the end of each shift.
Education
Skills
- Team leadership
- Cash handling
- Customer service
- Transaction processing
- Chat Support
- Social Media Moderation
- Time Management
- Project Scheduling
- CRM Software
- Data Entry
- Research Assistant
Timeline
Cashier Team Lead - Luminous Development Corp.
10.2020 - 11.2025
Cashier/Receptionist Intern - La Toscana Itallian Restaurante
03.2016 - 08.2020
Cashier Manager - Kens Yanis Bakeshoppe
06.2005 - 10.2015
Saint Marys Academy - ,