Open To Work
Lexelle Rafanan
General Santos City, South Cotabato,south cotabato
Summary
Results-driven cashier with over 12 years of experience in customer service and sales. Known for exceptional communication skills and teamwork, contributing to process improvements that enhance customer satisfaction and reduce wait times.
Overview
12
12
years of professional experience
Work History
Cashier
MERCURY DRUG CORPORATION
Robinsons Place, General Santos City
04.2014 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash handling procedures, ensuring balanced registers at end of day.
- Assisted in inventory management by restocking shelves and tracking product availability.
- Help trained new staff on operational procedures and customer service standards.
- Collaborated with management to develop promotional displays, increasing product visibility.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Increased sales of promotional items by informing customers about current offers.
- Supported marketing initiatives by setting up and maintaining promotional displays.
- Supported customer inquiries, providing accurate information and resolving issues effectively.
Education
Office Administration
Notre Dame of Dadiangas University
Marist Avenue, General Santos City03-2012
Skills
- Customer service excellence
- Data entry
- Sales expertise
- Time management skills
- Team collaboration
- Written and verbal communication
- Sales techniques mastery
Timeline
Cashier
MERCURY DRUG CORPORATION
04.2014 - Current
Office Administration
Notre Dame of Dadiangas University