LEVILYN A. CALEGAN

Reporting directly to an Australian Business Owner based in the Philippines who is also engaged in the renewable energy sector (EDC).

• Oversees overall HR and administrative operations, ensuring efficient coordination across multiple business units.
• Handles business permits, licenses, and compliance requirements, maintaining full adherence to government and labor regulations.
• Establishes and updates HR policies, employment contracts, and payroll systems for the food & beverage, retail, and construction sectors.
• Leads end-to-end recruitment and onboarding processes, ensuring timely and qualified placements.
• Manages payroll administration, benefits, and employee relations to support workforce stability and satisfaction.
• Implements employee training and development programs to enhance skills and productivity.
• Serves as Executive Secretary to the owner, managing correspondence, scheduling, and documentation for day-to-day business operations.

January 2025 – September 2024

• Developed and implemented comprehensive HR policies, payroll structures, and streamlined processes across multiple business locations, enhancing operational efficiency.
• Managed employee compensation, benefits, and performance evaluation systems to ensure fairness, compliance, and productivity.
• Provided strategic HR and financial oversight for MVS Printhouse, Coffeat, and Happy Med Pharmacy, maintaining regulatory compliance and optimizing business performance.
• Led end-to-end recruitment and onboarding initiatives, significantly improving employee retention, engagement, and overall organizational effectiveness.
• Handled business permits and actively participated in meetings to address environmental issues and landfill-related concerns, coordinating with PCOs to ensure compliance with local regulations and sustainability standards.

Senior HR Officer – Renewable Energy Division (North Luzon Plants)
Oversaw HR operations for both solar and wind energy projects, including Northwind, North Luzon Renewables, Pagudpud Wind, and the newly developed 160 MW Bayog Wind Project, during the transition from separate management structures to unified operations under ACEN.

• Led and streamlined HR functions across multiple power plants, ensuring workforce compliance, engagement, and effective integration under centralized management.
• Managed end-to-end HR services, including payroll, benefits administration, and recruitment for engineering, technical, and field personnel, in close coordination with the ACEN Head Office and other plants nationwide.
• Developed and implemented performance management and employee development programs aligned with corporate goals and operational requirements.
• Collaborated with the Admin Department on permits, licensing, and compliance matters, ensuring full regulatory adherence across all project sites.
• Conducted HR and labor compliance audits, maintaining strict alignment with DOLE regulations and renewable energy industry standards.
• Played a key role in the successful integration and standardization of HR systems and processes, enhancing efficiency, consistency, and coordination across all sites.

Renewable Energy Projects
Worked on both Solar and Wind energy projects under various Meralco-affiliated companies across the Philippines.

• Led HR operations for construction projects, including the160 MW Bayog Wind Project, which has been successfully completed.
• Handled recruitment, onboarding, and performance management for engineering and field personnel.
• Managed payroll and employee benefits, ensuring accuracy and compliance with labor regulations.
• Assisted in administrative tasks, including permits processing, documentation, and coordination with government agencies.
• Provided HR and Admin support for multiple project sites across Luzon, Visayas, and Mindanao throughout their project duration.

Delivered end-to-end domestic and international airline ticketing and customer service solutions for a global client base under one of the world’s leading carriers.

• Trained and proficient in GDS systems, including Sabre and Amadeus, for airline reservations, fare construction, and ticketing operations.
• Managed complex ticketing operations, including fare construction, interline agreements, and special routing across multiple airline systems.
• Provided premium assistance to United Airlines Premier Members, ensuring exceptional customer care and service satisfaction.
• Handled COVID-related rebookings, refunds, and flight disruptions, supporting passengers worldwide with accuracy and empathy.
• Conducted fare audits, pricing analysis, and travel documentation processing, ensuring compliance with airline and IATA standards.
• Coordinated with international airline partners, including American Airlines, Singapore Airlines, Delta Airlines, and other Star Alliance members, to resolve booking and service issues.
• Collaborated with diverse teams and nationalities, including Spanish and Mandarin-speaking representatives, to ensure seamless global service.
• Upskilled and mentored newly hired employees, enhancing team performance and knowledge sharing across departments.