Lester Dhan Navarro
Angeles City, Province Of Pampanga
Summary
Highly motivated, with 4 years of experience in customer service. Trained and specialized in problem solving, troubleshooting and sales. With the ability to work independently and strong analytical skills, and my objective is to be a part of a great and growing company.
Overview
5
5
years of professional experience
Work History
CSR (Full Line Specialties)
DCX PH Inc.
Pampanga (Remote)
03.2023 - Current
- Communicating with vendors about the orders.
- Checking inventory and order samples
- Tracking deliveries
Customer Service Representative
Sutherland Global Services
Clark Pampanga
10.2019 - 02.2023
- Answered Answering general inquiries.
- Tracking deliveries
- Creating replacement and refunds
- Basic troubleshooting
Education
Bachelor of Science in Information Technology
A.I.E College Angeles Inc.
Angeles City, Province Of Pampanga, Philippines2015
Skills
- Specialize in problem solving and Multitasking
- Good communication skills
- Microsoft Suite (Excel, Word, Power Point, Outlook, and Teams)
- Google Suite (Sheets, Gmail, Drive, Docs and Meet)
- Tools (Syncore, Sage, Supplier websites and Carrier websites)
Timeline
CSR (Full Line Specialties)
DCX PH Inc.
03.2023 - Current
Customer Service Representative
Sutherland Global Services
10.2019 - 02.2023
Bachelor of Science in Information Technology
A.I.E College Angeles Inc.