Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

LESLY MAE BADILLA

CUSTOMER SERVICE REPRESENTATIVE
Butuan, Province Of Agusan Del Norte
LESLY MAE BADILLA

Summary

Dynamic customer service representative with three years of experience in fast-paced environments. Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Overview

3
years of professional experience

Work History

Solar Management Services
Makati City, Metro Manila, Philippines (Remote)

Customer Service Representative
08.2018 - 09.2021

Job overview

  • Customer Service Agent with 3 years of experience in a fast-paced call center environment.
  • Resolved customer inquiries efficiently through phone, email, and chat channels.
  • Resourceful problem solver who is adept at remaining calm in stressful situation, and effectively assisting a various customers.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Education

STI College, Recto
Recto, Manila

Associate Diploma from Travel And Events Management
04.2001

University Overview

  • Ground Attendant, Saudia Airlines, Completed 2016
  • Certificate in Amadeus, GDS
  • Certificate in Basic Culinary Arts
  • Certificate in Tour Guiding & Events Management

Skills

* Customer service

* Relationship building

* Data entry

* Amadeus & Sabre, a Global Distribution Systems

Timeline

Customer Service Representative
Solar Management Services
08.2018 - 09.2021
STI College, Recto
Associate Diploma from Travel And Events Management
04.2001
LESLY MAE BADILLACUSTOMER SERVICE REPRESENTATIVE