LESLIE RIBOSORA
FINANCIAL MANAGEMENT
Las Pinas
Summary
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
3
3
Languages
Work History
Virtual Administrative Assistant
Freelance
03.2019 - Current
- Managed electronic and paper filing systems by updating paperwork, maintaining documents and accurately recording information.
- Completed business correspondence, transcription and data entry.
- Set up virtual Zoom meetings, invited guests and disseminated agendas.
- Uploaded files for team use on Google Suite and SharePoint.
- Prepared PowerPoint presentations and ran slide shows remotely for virtual meetings.
- Maintained supervisor's calendar and set up reminders for meetings and appointments.
- Kept extensive contact list updated with new contacts and changes to existing contacts.
Bar Supervisor
Rooftop 459
Mandaluyong City
01.2017 - 05.2018
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Closed out cash register and prepared cashier report at close of business.
- Completed bar opening and closing procedures.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
Cashier
SM Hypermarket
Las Pinas
05.2017 - 12.2017
- Helped customers complete purchases, locate items and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Tallied cash drawer at beginning and end of each work shift.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Mentored new team members on sales software system operation.
Waitress
Charlie's Steakhouse
Boracay
06.2016 - 03.2017
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Greeted new customers, discussed specials and took drink orders.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Stayed up-to-date on menu changes to help customers make food choices.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Bachelor of Science - Financial Management
Occidental Mindoro State College
Labangan, San Jose Occidental Mindoro 08.2021 - Current
Vocational Short Course - Food And Beverages Services
Las Pinas Manpower Training Center
Las Pinas 05.2015 - 10.2015
Skills
Office administration
Administrative support
Employee timesheet processing
Scheduling
Customer and client relations
Social media knowledge
Travel planning
Accounting familiarity
Office management
Meeting minutes
TRAINING
Completed the Batch 9 Social Media Management and General VA Apprenticeship
REFERENCES
MIRACLE TUAZON
Quirino St., San Jose, Occidental Mindoro
License Professional Teacher
OMSC-Labangan Campus, San Jose, Occidental Mindoro
Timeline
Bachelor of Science - Financial Management
Occidental Mindoro State College
08.2021 - Current
Virtual Administrative Assistant
Freelance
03.2019 - Current
Cashier
SM Hypermarket
05.2017 - 12.2017
Bar Supervisor
Rooftop 459
01.2017 - 05.2018
Waitress
Charlie's Steakhouse
06.2016 - 03.2017
Vocational Short Course - Food And Beverages Services
Las Pinas Manpower Training Center
05.2015 - 10.2015