Lerma Arellano
51 Amang Rodriguez Avenue Manggahan Pasig City
Summary
Dedicated and detail-oriented administrative professional with a proven track record of managing office task efficiently. Possesses excellent organizational and multitasking abilities, with a keen eye for accuracy. Highly motivated and ready to contribute to a growing organization's mission. An achiever with notable accomplishments in leadership, process improvement and teamwork.
Overview
18
18
years of professional experience
Work History
Officer-in-Charge
Aeon Credit Service Philippines
10.2022 - Current
- Overall monitoring, checking and securing productivity of subordinates to support Tax Department for compliance.
- Files, organizes, and safe-keeps documents by operations department most especially which pertains to Write -Off AMLA compliance, taxation concerns and others.
- Updating of Credit Division's Calendar Expiration monitoring of contracts.
- Documentation and Data Management for Write Off Accounts.
- Data gathering and checking of documents received for write off accounts.
- Handles other collections administrative- related tasks.
Sales Brand Ambassador
Slumberland
06.2022 - 10.2022
- Increased customer loyalty through personalized sales interactions, providing expert product knowledge and recommendations.
- Boosted sales performance by conducting engaging product demonstrations and communicating key brand benefits to customers.
- Developed strong relationships with store managers to secure prime merchandising locations for increased visibility.
- Maintained accurate inventory records, ensuring sufficient stock levels for peak sales periods.
- Accelerated sales growth through strategic upselling techniques that highlighted complementary products or upgrades.
Treasury Assistant
Majid Al Futtaim Hypermarkets
10.2015 - 10.2019
- Enhanced cash flow management by monitoring daily bank balances.
- Contributed to accurate financial reporting by maintaining updated records.
- Performed bank account reconciliations regularly, ensuring accuracy in financial statements and mitigating potential discrepancies.
- Maintained an organized system for tracking trade finance instruments like letters of credit and guarantees, minimizing operational risks associated with missed deadlines or lapses in documentation.
- Prepares and maintain financial records, cash logs, and spreadsheets.
Cashier
Majid Al Futtaim Retail
10.2013 - 09.2015
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated POS for cash, check, and credit card transactions with excellent accuracy levels.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Purchasing Assistant
Manels Leathergoods Corporation
03.2009 - 05.2011
- Maintained consistent communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Maintained accurate records of purchases, pricing, and documentation for audit purposes.
- Established and managed supplier and vendor relationships.
- Prepared purchase orders accurately and followed up with suppliers to confirm receipt and delivery schedules.
- Monthly store visit in different branches to monitor the fast and slow moving products.
Officer-in-Charge
Manels Leather Goods Corporation
01.2007 - 02.2009
- Fostered a positive work environment by cultivating strong relationships among team members and promoting open communication channels.
- Maintained strict compliance with regulations, ensuring adherence to established policies and procedures.
- Enhanced team performance through consistent coaching and mentorship of junior personnel.
- Responsible in preparation of schedule to ensure that the right employees are working at the right time to meet customer demand, optimize sales, and maintain operational efficiency.
- Handled administrative requirements, maintained records and submitted operational reports.
- Led team in developing strategic plans to meet the target sales.
Education
Bachelor of Science - Business Administration Major in Entrepreneurship
Pamantasan Ng Lungsod Ng Pasig
Kapasigan, Pasig City04-2006
Skills
- Organizational Skills
- Innovation management
- Teamwork and loyalty
- Discipline and focus
- Multitasking
- Customer Service
- Data Entry
Timeline
Officer-in-Charge
Aeon Credit Service Philippines
10.2022 - Current
Sales Brand Ambassador
Slumberland
06.2022 - 10.2022
Treasury Assistant
Majid Al Futtaim Hypermarkets
10.2015 - 10.2019
Cashier
Majid Al Futtaim Retail
10.2013 - 09.2015
Purchasing Assistant
Manels Leathergoods Corporation
03.2009 - 05.2011
Officer-in-Charge
Manels Leather Goods Corporation
01.2007 - 02.2009
Bachelor of Science - Business Administration Major in Entrepreneurship
Pamantasan Ng Lungsod Ng Pasig
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