LEOPOLDO SANTILLAN LOPEZ JR.

Provided outstanding customer service for clients in questions about escrow by reading specific break down that may have caused changes in their billing statements.

Giving assistance to suppliers of Wayfair correcting their product information and other technicalities such as issues with shipping using Fedex and local shipping companies. Gathering information such as police report to complete the file which is needed by our case manager to represent as evidence in the court.

Receiving calls and chat from customers regarding their DVD rentals. Providing details of the rental dates and providing closures if there are due date rental issues as help.

Receiving calls from clients asking support to their new computers or asking if there are an updated version of it to get help for this purchase. Also providing assistance with it's printers and ink issues.

Calling potential clients to study online with our help by recommending online schools to get their GED.