Leonora AGUILAR
LAURELES
SILANG
Summary
Dynamic Graphic Designer with a proven track record at Docugrapix, enhancing brand visibility through innovative design and social media graphics. Expert in logo design and project management, I significantly improved client satisfaction. Skilled in fostering customer loyalty as a CSR, my approach blends creative excellence with empathetic client engagement.
Overview
9
9
years of professional experience
Work History
Graphic Designer
Docugrapix
08.2023 - Current
- Developed creative design for print materials, brochures, banners, and signs.
- Conceptualized creative designs for print materials, banners, and signs.
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Created digital image files for use in digital and traditional printing methods.
- Completed final touches for projects such as images sizes and font selection.
- Employed design fundamentals when selecting typography, composition, layout, and color in design work.
- Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
- Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
CSR
Hazel Dy Callcenter
01.2023 - 04.2023
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Developed strong relationships with clients by understanding their needs and preferences, fostering long-term loyalty.
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services, and company information.
- Streamlined communication between departments, ensuring timely resolution of customer concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
ESL Tutor
Global Leader Academy
12.2018 - 12.2022
- Created engaging presentations and visual aids to support student understanding of complex language concepts.
- Enhanced students'' English language skills by developing comprehensive lesson plans focused on grammar, vocabulary, and pronunciation.
- Utilized multimedia resources, including films, music, and online tools, to supplement traditional teaching materials and maintain student engagement.
- Implemented creative teaching strategies tailored to various learning styles to maximize student comprehension and retention of material.
- Established clear objectives for each lesson plan resulting in measurable improvements in reading comprehension over time.
- Conducted one-on-one tutoring sessions addressing individual student concerns outside of regular class hours.
- Maintained open lines of communication with parents or guardians to keep them informed about their child''s progress in the program.
ESL Teacher
ABC Dream Language Academy
12.2015 - 09.2018
- Educated students in basics of English grammar and conversational speaking.
- Created and delivered engaging lesson plans to accommodate different learning styles.
- Developed and taught ESL curriculum to improve students' conversational abilities.
- Supported language development for non-native speakers by providing one-on-one tutoring sessions tailored to individual needs.
- Increased student proficiency in English by creating engaging and interactive classroom activities.
- Adopted new technologies and online platforms to facilitate student learning.
- Enhanced students'' speaking skills through regular practice and focused feedback during conversation sessions.
Education
Bachelor Of Arts And Sciences - English Language And Literature
Philippine Christian University
Dasmariñas, Cavite04.2004
Secondary Education - High School
General Vito Belarmino High School
Silang, Cavite03.1989
Skills
Sales expertise
Project Management
Logo design
Illustration
Branding strategies
Production layouts
Image manipulation
Photography composition
Advertising understanding
Timeline
Graphic Designer
Docugrapix
08.2023 - Current
CSR
Hazel Dy Callcenter
01.2023 - 04.2023
ESL Tutor
Global Leader Academy
12.2018 - 12.2022
ESL Teacher
ABC Dream Language Academy
12.2015 - 09.2018
Bachelor Of Arts And Sciences - English Language And Literature
Philippine Christian University
Secondary Education - High School
General Vito Belarmino High School