Summary
Overview
Work History
Education
Skills
Timeline
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Leonora AGUILAR

Leonora AGUILAR

LAURELES
SILANG

Summary

Dynamic Graphic Designer with a proven track record at Docugrapix, enhancing brand visibility through innovative design and social media graphics. Expert in logo design and project management, I significantly improved client satisfaction. Skilled in fostering customer loyalty as a CSR, my approach blends creative excellence with empathetic client engagement.

Overview

9
9
years of professional experience

Work History

Graphic Designer

Docugrapix
08.2023 - Current
  • Developed creative design for print materials, brochures, banners, and signs.
  • Conceptualized creative designs for print materials, banners, and signs.
  • Created engaging social media graphics that drove user engagement and increased online visibility.
  • Created digital image files for use in digital and traditional printing methods.
  • Completed final touches for projects such as images sizes and font selection.
  • Employed design fundamentals when selecting typography, composition, layout, and color in design work.
  • Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
  • Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.

CSR

Hazel Dy Callcenter
01.2023 - 04.2023
  • Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
  • Developed strong relationships with clients by understanding their needs and preferences, fostering long-term loyalty.
  • Answered constant flow of customer calls with minimal wait times.
  • Responded to customer requests for products, services, and company information.
  • Streamlined communication between departments, ensuring timely resolution of customer concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

ESL Tutor

Global Leader Academy
12.2018 - 12.2022
  • Created engaging presentations and visual aids to support student understanding of complex language concepts.
  • Enhanced students'' English language skills by developing comprehensive lesson plans focused on grammar, vocabulary, and pronunciation.
  • Utilized multimedia resources, including films, music, and online tools, to supplement traditional teaching materials and maintain student engagement.
  • Implemented creative teaching strategies tailored to various learning styles to maximize student comprehension and retention of material.
  • Established clear objectives for each lesson plan resulting in measurable improvements in reading comprehension over time.
  • Conducted one-on-one tutoring sessions addressing individual student concerns outside of regular class hours.
  • Maintained open lines of communication with parents or guardians to keep them informed about their child''s progress in the program.

ESL Teacher

ABC Dream Language Academy
12.2015 - 09.2018
  • Educated students in basics of English grammar and conversational speaking.
  • Created and delivered engaging lesson plans to accommodate different learning styles.
  • Developed and taught ESL curriculum to improve students' conversational abilities.
  • Supported language development for non-native speakers by providing one-on-one tutoring sessions tailored to individual needs.
  • Increased student proficiency in English by creating engaging and interactive classroom activities.
  • Adopted new technologies and online platforms to facilitate student learning.
  • Enhanced students'' speaking skills through regular practice and focused feedback during conversation sessions.

Education

Bachelor Of Arts And Sciences - English Language And Literature

Philippine Christian University
Dasmariñas, Cavite
04.2004

Secondary Education - High School

General Vito Belarmino High School
Silang, Cavite
03.1989

Skills

Sales expertise

Timeline

Graphic Designer

Docugrapix
08.2023 - Current

CSR

Hazel Dy Callcenter
01.2023 - 04.2023

ESL Tutor

Global Leader Academy
12.2018 - 12.2022

ESL Teacher

ABC Dream Language Academy
12.2015 - 09.2018

Bachelor Of Arts And Sciences - English Language And Literature

Philippine Christian University

Secondary Education - High School

General Vito Belarmino High School

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