Leonie Celis
Manila,CAV
Summary
Dynamic professional with a proven track record at Mercantile Insurance Co., Inc., proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Organized and dependable at managing multiple priorities with a positive attitude.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Officer in Charge - Supervisor (PA & Travel)
Mercantile Insurance Co., Inc.
10.2016 - Current
- Assisted in daily operational tasks to ensure smooth workflow and efficiency.
- Supported team member by learning and executing routine responsibilities effectively.
- Engaged in training sessions to enhance knowledge of organizational tools and systems.
- Oversaw daily operations ensuring adherence to company policies and procedures.
- Led team in implementing process improvements enhancing operational efficiency.
- Developed strategic plans to optimize resource allocation and reduce operational costs.
- Oversaw daily operations, ensuring smooth execution of tasks and timely completion of projects.
- Fostered a positive work environment by cultivating strong relationships among team members and promoting open communication channels.
- Executed strategic planning initiatives that aligned with overall organizational goals.
- Conducted data-driven decision-making processes that led to improved organizational performance.
- Implemented effective conflict resolution strategies, successfully mediating disputes between personnel while fostering professional growth opportunities for all parties involved.
- Established key metrics to track progress towards objectives in order to improve overall accountability.
- Handled administrative requirements, maintained records and submitted operational reports.
- Led team in developing strategic plans to meet operational objectives.
- Developed and implemented plans to reduce risk to personnel and equipment during tactical operations.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Maintained database systems to track and analyze operational data.
- Conducted regular reviews of operations and identified areas for improvement.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
- Implemented cost-saving measures, significantly reducing operational expenses.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Analyzed operational data to identify trends, informing strategic decisions for resource management.
- Supervised daily operations, ensuring compliance with safety protocols and operational standards.
HR Assistant/Company Librarian
Procter & Gamble Philippines
01.2005 - 11.2025
- Managed employee onboarding processes, ensuring compliance with company policies and procedures.
- Assisted in maintaining HR records, improving data accuracy and accessibility for internal audits.
- Coordinated training programs, enhancing employee skills and promoting professional development initiatives.
- Supported recruitment efforts by screening resumes and scheduling interviews with potential candidates.
Education
Bachelor of Science - Business Administration And Management
Lyceum of The Philippines University
Intramuros, Metro Manila, Philippines04-2004
Skills
- Staff development
- Innovation management
- Teamwork and loyalty
- Training management
- Teamwork and collaboration
- Time management
- Problem-solving
- Multitasking
- Adaptability and flexibility
Certification
- Geniisys Refresher Course : Underwriting Distribution, Reinsurance and Renewal Modules - July 7-9, 2025 at CPI, Pasig City
Timeline
Officer in Charge - Supervisor (PA & Travel)
Mercantile Insurance Co., Inc.
10.2016 - Current
HR Assistant/Company Librarian
Procter & Gamble Philippines
01.2005 - 11.2025
Bachelor of Science - Business Administration And Management
Lyceum of The Philippines University
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