LEONIDA P. LANGREO

- Assist Customers in updating their balance, making a payment and setting up a payment plan for their energy accounts.

- Assists Customers with the de-energization and re-energization requests for their energy accounts.

- Assists them for any government grant applications and checking on their entitlements.

• For intiating a dispute and capturing elements as required regulations and as governed by department procedures, researching customer transaction, analyzing and rendering decision of customer disputes, with goals of preventing of losses to the costumer and the bank
• Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.

• Company Overview: Vertis North, Quezon City
• -Handles check preparation for all payables, such as payment for rentals, telephone bills, petty cash reimbursement of Stores and check releasing
• -Monitors schedule of payments for vendors and consignors, collates receipts from vendors and consignors for BIR purposes
• -Handles bank reconciliation and monitoring of sales deposits
• -Prepares monthly E-sales report for VAT and EWT remittances to BIR, monthly profitability report and monthly cashflow report
• -Processes company payroll, mandatory Benefits (such as SSS, Philhealth and HDMF remittance)
• -Perform other duties that may assign from time to time

• Company Overview: Malinta Branch
• - Over-all in charge of operations of the branch
• - Directly supervises Service and Sales Associates
• - Supervises and reviews General Ledger/Trial Balance vs Subsidiary Ledgers
• - Ensures effective, efficient, and updated records keeping or management of all book of accounts and supporting documents

• Company Overview: Ilaya Branch/ Juan Luna Branch
• - Coordinates with the Branch Head in preparing financial, operating, capital and manpower budgets of the branch and attends promptly and efficiently to client needs, requests, inquiries or complaints
• - Checks, verifies validity, accuracy and completeness of the requirements in account opening, approves transactions within limits of authority and in accordance with bank policy guidelines, and ensures that all transactions in excess are approved by the appropriate approving body
• - Prepares monthly exception report, audit replies and initiates correction/adjustment of audit exceptions relation to the Service Section and implements appropriate corrective measures to prevent recurrence

• Company Overview: Ilaya Branch
• - Performs peso and fcdu CIV level related activities, holds custody of the contents of cash, SDB, vault grill door key and SDB guard key, atm keys, and dial combinations
• - Verifies daily the content of the picos bos of the teller and balances the cash in vault at end of the day
• - Maintains peso and fcdu CASA and SDB signature cards: custody, updating, addition, deletion and reclassification from active to dormant
• - Verifies signatures of encashments, withdrawals, debit authorities, internal tickets and disbursement vouchers
• - Prepares performance evaluation of tellers under her supervision, for review and approval of the SCO

• Company Overview: Tordesillas Branch/Ilaya Branch
• - Accepts cash and check deposits both for peso and fcdu account and verifies technicalities of the check as to postdates, stale date, etc
• - Processes bills payments such as SSS, Pag-ibig, Philhealth, BIR, PLDT, etc and validates other miscellaneous transactions for Sale of MC’s, and telegraphic transfer
• - Pays out withdrawal and encashment and processes sale and purchase of fx currency
• - Remits SSS, Pag-ibig, and Philhealth on the assigned collection date and prepares remittance report
• - Encodes and transmits BIR Payment on or before the cut-off time

• Company Overview: Auto Loans, Insurance Department
• - Monitors AP and AR auto loan payments and remits to UCPB General Insurance Co- Encodes and balances peso and fcdu general ledger transactions

• Company Overview: Tordesillas Branch
• - Encodes and balances peso and fcdu general ledger transactions
• - Prepares payments on water bills, Meralco bills, PLDT and rental payments
• - Prepares and responds internal tickets
• - Prepares monthly reports and CB reports