LEONARDO V. TANGPUS
Registered Nurse
Summary
Dynamic healthcare provider with extensive experience in delivering exceptional patient care and managing medical emergencies. Expertise in conducting thorough health assessments, administering medications, and collaborating with multidisciplinary teams to ensure comprehensive treatment plans. Recognized for strong collaboration skills, adaptability, and a commitment to achieving optimal patient outcomes. Proficient in maintaining accurate medical records, educating patients on health management, and ensuring adherence to healthcare regulations.
Overview
22
22
years of professional experience
2
2
Certificates
Work History
Company Nurse
Intellicare
01.2024 - Current
- Assists patients coming into the clinic for consultation
- To interview each patient to determine his/her chief complaint
- Take each patient’s vital signs before consultation/examination by the doctor
- To assist doctors in consultation/examination
- Monitors blood pressure, especially of hypertensive patients
- Does wound dressing
- To provide immediate treatment to injuries/illnesses utilizing proper first aid procedures
- Dispenses medicines needed by employees, subject to company guidelines
- Takes daily/weekly/monthly inventory of medicines
- Prepares requisitions for medicines and other medical supplies needed at the clinic, files, and medical charts
- Accomplishes the clinic’s Daily Monitoring log sheet
- Answers queries on HMO coverage and services
- Facilitates consultation of patients with affiliated specialists/providers through the issuance of Letters of Authorization (LOA) (if applicable)
- Coordinates emergency cases with health maintenance providers and accredited hospitals
- Assists in the Annual Physical Examination, health programs, and seminars conducted for special/retainer accounts
- Actively participate in the maintenance of occupational health & safety in the workplace.
- To provide health education to employees
- Submits monthly utilization reports
Clinic Nurse
HealthPlus Diagnostic Clinic
02.2023 - 07.2023
- Informing patients of their consults, work-up
- Provide patient care, including taking vital signs, administering medications, and vaccinations.
- Educate patients on treatments, self-care, and disease prevention
- Collaborate with medical staff to develop patient care plans and coordinate care
- Monitor patient progress and respond to changes in condition
- Prepare requisition of medicines, medical supplies, and medical equipment
Staff Nurse
Manila Doctors Hospital - Manila
06.2022 - 12.2022
- Assessing, observing, and speaking to patients
- Recording details and symptoms of the patient’s medical history and current health
- Preparing patients for exams and treatment
- Administering medications and treatments, then monitoring patients for side effects and reactions.
- Performing wound care, such as cleaning and bandaging them
- Operating and monitoring medical equipment
Benefit Reviewer Specialist
Shearwater Health Advisors Inc - Manila
05.2021 - 02.2022
- Review medical treatments and medications that should only be used for specific health conditions.
- Coordinates with our international counterpart for the benefit review corresponding to the client's insurance benefits
Customer Service / Cashier
SEA BREEZE / MERAAS HOLDINGS LLC - Dubai
11.2014 - 01.2020
- Inform guests about ongoing promos
- Promote company facilities and other leisure activities
- Handles cashiering and customer service
- Ensure that guests’ requests will be attended to
- Handles complaints with less supervision
- Ensure that sales of the day will be tallied
- Handles call for guest inquiries
Airport Host Representative
Resorts World Manila
08.2013 - 08.2014
- Promote hotel services to the guests to create hotel revenue
- Assists VIP guests, platinum members, and guests endorsed by the head of the department to ensure that they will be well-assisted at the airport during their arrival & departure
- Coordinate with the check-in counter & airlines’ offices to ensure that guests’ preferences for their flight are met
- Assist guests during their departure & arrival and ensure that all departure & arrival documents are prepared
- Coordinate with the transportation team and verify that the vehicle will be available for the guest’s arrival & departure
VIP Admin Host
RESORTS WORLD MANILA
04.2012 - 08.2013
- Assisting VIP guests and regular casino guests with their hotel bookings, transportation bookings, airline bookings, and other entertainment and leisure requests
- Coordinating with hotel butlers for the preferred hotel room and services, preparing the final preferences of guests
- Coordinates with transportation services for preferred vehicles, pick up time of the arrival and departure of the vip and regular casino players/guests.
- Book and coordinate with airline companies for the guests’ flight departures and arrivals, preferred airlines, cancelled airline bookings, and rebooking.
- Answers phone and email inquiries for hotel reservations and bookings, restaurant bookings, city tours and golf bookings, and company promotions and events
- Plot arrival and departure assisting parties for VIP casino and international casino players to ensure that everything will be arranged.
Customer Service Agent / Ground crew
Singapore Airlines Terminal Services
01.2008 - 01.2012
- Handle passengers during arrival, give a response to their inquiries, and request
- Assist and coordinate with duty managers in handling delayed passengers
- Extract and tally boarding passes, flight coupons during departure
- Coordinate with the in-flight supervisor, and the cabin crews for passenger who requires special assistance
- Coordinate check-in counters, transfer desk
- Meet and assist passengers with baggage mishandling upon receiving advice via telex from up up-line station with baggage formalities
- Monitor surveyed flights to ensure that the staff will comply with the standard procedure for arrival and departure flights
Customer Service Officer
Globe Telecom
08.2004 - 10.2007
- Resolves customer complaints and provides proper response to issues presented by the customers, leading to recovery and sales
- Follows operational policies, procedures, and processes
- Draft correspondence to subscribers
Education
Bachelor of Science - NURSING
EMILIO AGUINALDO COLLEGE
Manila, Metro Manila, PhilippinesSkills
Health promotion
Occupational health
Workplace safety
Health screening
Clinical judgment
Medical documentation
Immunization administration
Employee wellness
First aid administration
Medication and IV administration
Teamwork
Basic life support
Patient education
Patient counseling
Certification
Basic Occupational Health and Safety October 14-25, 2024, UP Manila
Timeline
Company Nurse
Intellicare
01.2024 - Current
Clinic Nurse
HealthPlus Diagnostic Clinic
02.2023 - 07.2023
Staff Nurse
Manila Doctors Hospital - Manila
06.2022 - 12.2022
Benefit Reviewer Specialist
Shearwater Health Advisors Inc - Manila
05.2021 - 02.2022
Customer Service / Cashier
SEA BREEZE / MERAAS HOLDINGS LLC - Dubai
11.2014 - 01.2020
Airport Host Representative
Resorts World Manila
08.2013 - 08.2014
VIP Admin Host
RESORTS WORLD MANILA
04.2012 - 08.2013
Customer Service Agent / Ground crew
Singapore Airlines Terminal Services
01.2008 - 01.2012
Customer Service Officer
Globe Telecom
08.2004 - 10.2007
Bachelor of Science - NURSING
EMILIO AGUINALDO COLLEGE