I am a Bank Officer with 15 years of banking experience in sales and services. I am passionate and committed to provide lasting client relationships, driving customer satisfaction, and contributing revenue growth.
Overview
15
15
years of professional experience
Work History
Relationship Officer
Philippine National Bank
11.2023 - Current
Build and maintain strong and lasting relationship with clients.
Assess client financial needs and provide appropriate banking solutions.
Participates in planning, organizing, and implementing the branch’s business generation programs.
Assists the Branch Head in marketing prospective clients and endorses accounts where follow-up client calls are needed.
Increased referral business by actively networking within the community and participating in local events representing the bank.
Sales and Service Officer
Philippine National Bank
11.2019 - 11.2023
Responsible for the control and safekeeping of branch’s operating funds, accountable forms, and other documents. Supervises, coordinates, and reviews the cash operations, tellering and window services of the branch.
Branch Operations Training Program - Trainee
Philippine National Bank
10.2018 - 04.2019
Sales and Service Associate
Philippine National Bank
09.2009 - 10.2018
Responsible for balancing branch totals, clearing, preparation and submission of reports and other related back office functions. In-charge of account opening and other platform functions; deposit account servicing, processing of payments, receipts, and monetary transactions.
Education
Masters in Business Management - Business Administration And Management
Laguna College
06.2025
Bachelors of Science in Commerce - Management Accounting - Management Accounting
Canossa College
San Pablo City, Laguna
03.2009
Skills
Interpersonal Communication Skills
Marketing Skills
Relationship Management Skills
Team Leadership Skills
Adaptability
Languages
English
Tagalog
Training
Cash Management Services, 03/01/2024, 03/31/2024
2024 AML Home Study Program via Linkedin Learning, 05/01/2024, 05/31/2024
Branch Operations Training Program, 10/01/2018, 04/30/2019
New Accounts Training, 02/01/2016, 03/31/2016
Tellering Training Program, 01/01/2010, 02/28/2010
Timeline
Relationship Officer
Philippine National Bank
11.2023 - Current
Sales and Service Officer
Philippine National Bank
11.2019 - 11.2023
Branch Operations Training Program - Trainee
Philippine National Bank
10.2018 - 04.2019
Sales and Service Associate
Philippine National Bank
09.2009 - 10.2018
Masters in Business Management - Business Administration And Management
Laguna College
Bachelors of Science in Commerce - Management Accounting - Management Accounting
Canossa College
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