Ma. Elena Legaste
Quezon City, Metro Manila
Summary
Virtual Assistant or Bookkeeping position, I have a strong focus collaboration and adaptability, Demonstrates excellence in multitasking, problem solving and utilizing technology to optomize workflow using Quickbooks, Xero , Microsoft excel .Possess strong communication and problem solving skills with time management expertize to consistently meet objectives.
Overview
29
29
years of professional experience
Work History
Sommelier
Holland America Line/United Philippine Lines
10.2021 - 05.2023
- Developed and maintained an extensive wine list.
- Monitored Inventory of Wine Bar, Wine Cellar, Ordering stocks, keeping all bottles stored at appropriate temperature.
- Conducting Wine Tasting Events, Spirits and Cocktail Tasting.
- Managing Guest account invoice void and reconciliation.
- Implementing effective cost control measures, while maintaining highest quality standards on drink cocktails.
- Monitoring stocks with first in first out, for expiration date.
- Serving orders and redirected customers toward higher profit Bottle wine to increase revenue.
- Over all insight supervision of drink service during dining room operation to elevate quest experience.
Wine Attendant
Holland America Line/United Philippine Lines
06.2003 - 03.2020
- Ensured timely completion of projects by effectively prioritizing tasks and managing time efficiently.
- Managing Table service for wines and cocktails, spirits on a timely manner.
- Trained on Wines, spirits, and Cocktails, enhansing overall service quality.
- Trained to generate Revenue , Wine recommendation upgrade, Wine promotion, and Selling Wine Events.
Beverage Attendant
Holland America Line/United Philippine Line
04.1994 - 06.2003
- Upheld high standards of cleanliness, frequently cleaning and organizing serving and beverage backstock areas.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Maintained customer satisfaction with timely table check-ins to beverage needs.
- Worked with inventory managers and bartenders to create special.
- Contributed to efficient operations by quickly processing drink orders and accurately handling transactions.
- Maintained a clean and inviting bar area, ensuring an enjoyable guest experience.
- Greeted guests and inquired into beverage choices.
Education
Online Bookkeeping Course Using Xero - Bookkeeping Training Using Xero
Clair Voyance
Manila, Philippines04-2025
Online Training Course - Bookkeeping Training Using Quickbooks
Clair Voyance
Manila03-2025
Associate of Arts - Computer Secretarial Course
National College of Business And Arts
NCBA-Cubao Quezon City, Philippines10-1992
Skills
- I have a Basic knowlege using Quickbooks and Xero for Bookkeeping purposes includes:
- Invoice void and reconciliation on Statement Account
- Inventory management
- Payroll processing
- Invoice processing
- Cash flow management
- Payment processing
- Order processing
- Fixed asset management
- Tax filing
- Finance
- Microsoft Excel
Timeline
Sommelier
Holland America Line/United Philippine Lines
10.2021 - 05.2023
Wine Attendant
Holland America Line/United Philippine Lines
06.2003 - 03.2020
Beverage Attendant
Holland America Line/United Philippine Line
04.1994 - 06.2003
Online Bookkeeping Course Using Xero - Bookkeeping Training Using Xero
Clair Voyance
Online Training Course - Bookkeeping Training Using Quickbooks
Clair Voyance
Associate of Arts - Computer Secretarial Course
National College of Business And Arts
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