Experienced with coordinating office activities and managing administrative functions. Utilizes strategic planning and resource allocation to drive operational success. Knowledge of team leadership and process improvement to enhance productivity and efficiency.
Overview
16
16
years of professional experience
Work History
Administrative Manager
EGTAN BUSINESS SOLUTIONS INC.
06.2015 - 06.2024
Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
Supervised staff and delegated tasks to maintain positive, productive administrative operations.
Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
Customer Relations Officer
GRAND ACES VENTURES INC
05.2008 - 02.2015
Managed customer relations on ongoing basis to maximize customer retention.
Developed standards for staff to provide consistent service to customers.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Senior Technology Manager at Business Consulting and Solutions, RXG Business Consulting and SolutionsSenior Technology Manager at Business Consulting and Solutions, RXG Business Consulting and Solutions
Senior Subject Matter Expert at Connect Business solutions (formerly TATA Business Support solutions)Senior Subject Matter Expert at Connect Business solutions (formerly TATA Business Support solutions)