Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Leila Napoles

Leila Napoles

Tanauan, Province Of Leyte,LEY

Summary

As a dedicated Virtual Assistant at Korean Beauty Supplies, I excelled in customer service and data entry, enhancing operational efficiency and client satisfaction. My proactive management of emails and databases significantly streamlined communications, embodying a blend of technical proficiency and interpersonal skills.

Overview

3
3
years of professional experience

Work History

Virtual Assistant

Korean Beauty Supplies
03.2022 - 12.2024
  • Monitored emails, organized inbox, and prioritized messages for supervisor.
  • Answered and screened calls to provide information, schedule appointments and take detailed messages.
  • Facilitated smooth operations with proficient data entry and document management for various projects.
  • Maintained a well-organized database system for improved information accessibility in daily operations.
  • Accepts order clients around the world.
  • Send and received emails from customer.
  • Monitor all pending orders for payment.

Education

GRCO - General Radio Communication

Guzman Institute of Electronics
Soler, Calero St. Sta. Cruz Manila
04-2023

Skills

  • Customer service
  • Calendar management
  • Data entry
  • Microsoft office

Timeline

Virtual Assistant

Korean Beauty Supplies
03.2022 - 12.2024

GRCO - General Radio Communication

Guzman Institute of Electronics
Leila Napoles