Artistic activities such as painting or graphic design
Lebbaeus Quitay
Senior Business Development Manager
Mabalacat City
Summary
Creative Business Development Manager with impressive track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities.
Strategic-thinking Business Development Manager with history of transforming inefficient, underperforming operations into successful enterprises. Accomplished communicator with talent for building over-achieving teams. Dedicated to continuous improvement and achieving market-leading results. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
3
3
Certifications
Work History
Technical Support Specialist
Globelise
Singapore
03.2022 - 07.2022
Business Development Manager
The Remote Group
Clark Air Based Angeles City
08.2021 - 03.2022
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Reached out to potential customers via telephone, email and in-person inquiries.
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Performed research to uncover potential target areas, markets and industries.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Negotiated and closed long-term agreements with new clients in assigned territory.
Business Development Manager
Cloudstaff
Angeles City
04.2021 - 08.2021
Team Lead of Business Development Associate
Cloudstaff
Angeles City
10.2019 - 04.2021
Team Lead
Cloudstaff
Angeles City
02.2018 - 10.2019
Clark, Technical Support
Arvato
Freeport, Angeles City, Pampanga
11.2015 - 01.2018
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Produced high-quality communications for internal and external use.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Assisted with updating technical support best practices for use by team.
Clark, Customer Representative
Concentrix
Freeport, Angeles City, Pampanga
01.2015 - 03.2016
- Provided primary customer support to internal and external customers.
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Produced high-quality communications for internal and external use.
- Resolved concerns with products or services to help with retention and drive sales.
- Prepared meeting rooms and materials and recorded important information.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
Account Management Level II Technical Support Representative / POC Point
Teletech
Pampanga
01.2013 - 11.2014
- Adhered to social distancing protocols and wore mask or face shield.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Carried out day-to-day duties accurately and efficiently.
- Received and processed stock into inventory management system.
- Maintained excellent attendance record, consistently arriving to work on time.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Education
Associate of Science - Computer Science
AISAT (ASIAN INSTITUTE oF SCIENCE & TECHNOLOGY
Dau Mabalacat City Pampanga 01.2008 - 04.2010
Skills
Quality assurance
Till counting
CRM
Order fulfillment
Professional telephone demeanor
Report preparation
Complaint resolution
Receiving support
Account management
International sales support
Administrative support
Staff education and training
Service standard compliance
Accomplishments
- My experience includes businessadvancement and development roles with companies such as
- Innovation Advertising, Flagship
- Due to the diverse nature oftheseemployers, I developed a long list of skills that can be leveragedto help any firm fulfill its customers' needs more effectively
- Examples include a far-reaching market understanding, effortlessperformance under tough deadlines and advanced professionalcommunication
- I am also a strong believer in ongoing learningand spend dozens of hours attending courses of continuingeducation every year
- CONTACT
- PHONE:09335756003
- Linkedin:https://www.linkedin.com/in/quitay lebbae-b8117a191/
- EMAIL:
- Lebbaeus@gmail.com
- HOBBIES
- Gaming
- Sports
- Art / Drawing / Painting
- Reading
- Watch TV / Netflix
- Fitness
- Crafting
- Lebbaeus
- Quitay
- Business Development
- Manager
Certification
ACE - Adobe Certified Expert, Photoshop
Interests
Playing online games
Promotes teamwork and builds confidence.
Provides a fun way to stay active.
Provide a way to develop compassion.
Timeline
Technical Support Specialist
Globelise
03.2022 - 07.2022
Business Development Manager
The Remote Group
08.2021 - 03.2022
Business Development Manager
Cloudstaff
04.2021 - 08.2021
Team Lead of Business Development Associate
Cloudstaff
10.2019 - 04.2021
Team Lead
Cloudstaff
02.2018 - 10.2019
Clark, Technical Support
Arvato
11.2015 - 01.2018
Clark, Customer Representative
Concentrix
01.2015 - 03.2016
Account Management Level II Technical Support Representative / POC Point
Teletech
01.2013 - 11.2014
Associate of Science - Computer Science
AISAT (ASIAN INSTITUTE oF SCIENCE & TECHNOLOGY
01.2008 - 04.2010