Hi, I’m
Lea Rose Gonda
Summary
Experienced as Medical Technologists, Hospitality and F&B services professional, Eldercare programs and training executive. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Proactive and hardworking individual focused on continuous operational improvement, innovation, technical skills and professional development. Reliable team player committed to building high-performing teams. Passionate chef and committed to customer service excellence and continuous research and development. Service-oriented individual and deeply cares about the well-being of the elderly and their quality of life.
Overview
23
years of professional experience
1
Certificate
3
Languages
Work History
HOMSKIL
Manager of Operations
01.2017 - 04.2024
Job overview
- Performed coordinator role among various departments and other matters that involved communication to clients, vendors, and stakeholders.
- Proposed and managed budgets for the smooth running of services.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and tools.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
HOMSKIL
Training Executive
05.2013 - 12.2016
Job overview
- Initiated a culture of proactive learning among the trainees of the OJT programme through effective communication strategies, mentoring system, and development of appropriate learning tools to bridge learning gaps .
- Streamlined work processes in order to align with the training needs and training design/plan for consistent service delivery and efficient execution of training outcomes for the OJT participants.
- Spearheaded the incorporation of co-training programs such as enrichment programs and overseas trips, increasing employee engagement and commitment.
- Continuously evaluated program feedback from participants and stakeholders, incorporating improvements as necessary to meet evolving business needs.
Alzheimer's Disease Association
Program Executive, Training
04.2012 - 04.2013
Job overview
- Facilitated the smooth running and execution of the training programs for professional and family caregivers according to organization"s training design.
- Involved in the marketing and publicity of the regular training programs as well as the ad-hoc and special events organized/promoted by the training department and the Person-Centered Care core team (PCC).
- Participated in pilot programs under the Arts for Dementia.
- Coordinated training goals and requirements for other staff within the organization.
- Supervise student interns from polytechnic and university to maximize their potentials through involvement in various projects.
HOMSKIL
Assistant Manager
08.2008 - 12.2010
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Singapore General Hospital
Laboratory Technologist
10.2004 - 05.2008
Job overview
- Performed high complexity specimen preparation for testing and analysis in the Central TB Lab.
- Reduced error rates in test results by maintaining equipment calibration and conducting rigorous quality control checks.
- Developed strong working relationships with colleagues from different departments, fostering collaboration towards shared goals.
- Reporting of test results for both automated and conventional culture methods as well as microscopic analysis.
Institute Of Pulmonary Medicine, St. Luke's MC
Research Assistant
01.2004 - 03.2004
Job overview
- Performed statistical, qualitative, and quantitative analysis.
- Involved in data collection, entry, and analysis for the subjects of the research studies for Sleep Apnea obtained through field research, interviews, and focus group discussions.
- Organized research materials, maintaining a well-ordered workspace conducive to productivity.
- Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
St. Lukes Medical Center
Project Research Contractual Associate
10.2001 - 07.2003
Job overview
- Performed tests utilizing NALC digestion specimen preparation, Polymerase Chain Reaction (PCR), Agarose Gel Electrophoresis (AGE), and other separation techniques for subjects of the TB Meningitis studies under the Multidisciplinary TB team.
- Collected specimen from animal test sample (eg. mice retro-orbital bleeding).
- Generate and submit reports of studies/tests conducted.
- Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
Education
At-Sunrice GlobalChef Academy Singapore
Accelerated Diploma from Culinary Arts
07.2024
Hua Mei Academy - Tsao FoundationSingapore
Professional Diploma from Community And Social Services (Senior Services)
12.2011
University Of Santo TomasManila, Philippines
Bachelor of Science from Medical Technology
03.2000
Skills
- Teamwork and Collaboration
- Decision-Making
- Customer Service
- Staff Management
- Culinary skills
- Laboratory skills in Microbiology
- Coaching and Instructional skills
- Program Management for Elderly/Senior Living
Affiliations
- Philippine Association Of Medical Technologists
- Social Enterprise for Education and Development
- Worldchefs.org
- Ministry of Education, Registered Instructor for Enrichment/Lifeskills
Certification
Food Safety and Hygiene Certificate Level 3, March 2024
Food Safety and Hygiene Certificate Level 1, April 2024
Industry Trainer Module Certificate in Coaching Skills, ITE, 13 Jan 2011
Industry Trainer Module Certificate in Planning & Implementing OJT, ITE, 13 May 2009
OJT Implementation - Blueprint Development, ITE, 3 Mar 2009
ES-WPS-1PD-0 Problem-Solving and Decision-Making - Operations Level, WDA, 3 Oct 2006
Languages
English
Bilingual or Proficient (C2)
Tagalog
Bilingual or Proficient (C2)
Spanish
Intermediate (B1)
Timeline
Manager of Operations
HOMSKIL
01.2017 - 04.2024
Training Executive
HOMSKIL
05.2013 - 12.2016
Program Executive, Training
Alzheimer's Disease Association
04.2012 - 04.2013
Assistant Manager
HOMSKIL
08.2008 - 12.2010
Laboratory Technologist
Singapore General Hospital
10.2004 - 05.2008
Research Assistant
Institute Of Pulmonary Medicine, St. Luke's MC
01.2004 - 03.2004
Project Research Contractual Associate
St. Lukes Medical Center
10.2001 - 07.2003
At-Sunrice GlobalChef Academy
Accelerated Diploma from Culinary Arts
Hua Mei Academy - Tsao Foundation
Professional Diploma from Community And Social Services (Senior Services)
University Of Santo Tomas
Bachelor of Science from Medical Technology
hobbies
Singing, Dancing, Swimming, Sewing, Arts & Crafts
Character references
Stephanie Anne Leong
Instructor, Chef
D'Open Kitchen/Shangri-la Hotel (Singapore)
hp: +6583820922
Karen Chua
Case Manager
St. Andrew's Senior Care (Henderson, Singapore)
hp: +6597495299
Bhandumani Phannatat
Chef, Instructor/Course developer
@At-Sunrice GlobalChef Academy (Singapore)
hp: +6582459545
Mrs. Susan G. Adao
Consultant for Ancillary Services
(SLMC, CSMC, Diliman Docs, etc.)
hp: +639178309288 (Philippines)
hobbies
Singing, Dancing, Swimming, Sewing, Arts & Crafts
Character references
Stephanie Anne Leong
Instructor, Chef
D'Open Kitchen/Shangri-la Hotel
hp: 83820922
Karen Chua
Case Manager
St. Andrew's Senior Care (Henderson)
hp: 97495299
Bhandumani Phannatat
Chef, Instructor/Course developer
@At-Sunrice GlobalChef Academy
hp: 82459545
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