Leanna Marie Gonzales
Business Operations Senior Analyst
Quezon City, NCR
Summary
Detail oriented business analyst highly adept at identifying business needs to provide actionable data and insights that help the organization achieve continuous improvement. Seeking opportunities to use analytical and project management skills to recommend and/or build cost-effective solutions that are aligned to business requirements. Experienced in the Microsoft Power Platform suite.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Business Operations Senior Analyst
Accenture, Inc.
06.2024 - Current
- Created reports related to Headcount and Demand of Accenture Technology for decision-making strategies
- Collaborated with various stakeholders to develop automated tools & dashboards that addressed major pain points and enhanced the way team process data, maintain reports, and present operational insights.
- Managed project timelines effectively, ensuring all deliverables were met according to established deadlines
- Provided guidance and support to junior members of the team in both functional and technical knowledge
- Tools used: Microsoft Power BI, PowerQuery, Power Automate, Excel, Access
- Skills used: Attention-to-detail, Data analysis, Process and Report Automation, Data visualization
Business Operations Analyst
Accenture, Inc.
03.2022 - 06.2024
Business Operations Associate
Accenture, Inc.
09.2021 - 03.2022
Application Development Associate
Accenture, Inc.
02.2019 - 09.2021
- Designed, built and configured applications to meet business process and application requirements
- Generated monthly reports and daily status reporting
- Created automation tools to ease team's day-to-day activities
- Provided support by monitoring daily and monthly loading jobs
- Tools used: MS Excel, MS Word, Oracle SQL Developer, Informatica Powercenter, Business Objects, CAWA, Filezilla, PuTTY, Gitlab, VBA
Librarian
Commission on Population and Development
09.2016 - 02.2019
- Provided technical assistance in sorting and classification of collection, and digitization of print materials
- Developed manual of operations including policies and procedures
- Performed administrative support in different events and activities
- Tools used: Microsoft Office
- Skills used: Communication, Organizational, Leadership, Time Management, Customer Service
Education
Bachelor in Library and Information Science -
University of The Philippines Diliman
06.2013 - 06.2016
High School Graduate -
St. Mary's College, Quezon City
03.2011
Skills
Microsoft Excel
Microsoft Power Query
Microsoft Power BI
Microsoft Power Automate
SQL
Data Visualization
Data Analysis
Project Management
Team Collaboration
Timeline
Business Operations Senior Analyst
Accenture, Inc.
06.2024 - Current
Business Operations Analyst
Accenture, Inc.
03.2022 - 06.2024
Business Operations Associate
Accenture, Inc.
09.2021 - 03.2022
Application Development Associate
Accenture, Inc.
02.2019 - 09.2021
Librarian
Commission on Population and Development
09.2016 - 02.2019
Bachelor in Library and Information Science -
University of The Philippines Diliman
06.2013 - 06.2016
High School Graduate -
St. Mary's College, Quezon City