Leah Mae Espinosa

Trainings

• Collections Training - Dayton, Ohio | July 2017 to August 2017
• Harvard Manage Mentor - Online Course | May 2017 to March 2018

Tasks and Responsibilities

• Minimizes financial risk to the organization by assessing and advising on creditworthiness of prospective and existing customers
• Investigates credit applications and approves applications within established guidelines for companies and individuals
• Liaises with corporate customers and other departments to resolve credit problems
• May collect and negotiate terms of payment on overdue account
• Responsible for timely collections of outstanding balances, accurate review of granted credit limits and payment terms for all customers from various businesses involved.
• Ability to effectively generate and use appropriate reports to facilitate debt collections.
• Communicate all disputes raised by the customer to the appropriate department and ensure that a timely resolution is found.
• Escalate any risks related to customers’ ability to pay as per Global Credit Policy.
• Ensure system requirements meet the business requirements.
  Identify and manage risks associated with Credit and Control’s activities .
• Keep track and follow up on logged and escalated issues.