Leah Lyn Balladares
Sta. Rosa Laguna City
Summary
Adept at qualitative data analysis and known for exceptional attention to detail, I significantly enhanced data accuracy at Double Dragon. My proficiency in barcode scanner operation and dedication to workflow management led to notable efficiency improvements. Leveraging a fast-learning ability, I contributed to process enhancements, driving productivity and maintaining confidentiality across all tasks.
Experienced with encoding and data management processes that ensure accuracy and efficiency. Utilizes organizational skills and attention to detail to maintain integrity of information systems. Knowledge of data processing tools and techniques contributes to reliable and consistent performance.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
13
13
years of professional experience
Work History
Encoder/Customer Service Support Associate
Double Dragon
05.2024 - 12.2024
- Improved data accuracy by meticulously inputting information into the system.
- Implemented personalized keyboard shortcuts for faster typing speed and increased efficiency during daily tasks.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Obtained scanned records and uploaded into database.
- Maintained files, records, and chronologies of entry activities.
- Maintained up-to-date knowledge on relevant technology advancements, incorporating them into work processes as appropriate.
- Supported management in decision-making by providing accurate and timely reports based on entered data.
Encoder
GAI Management
06.2023 - 02.2024
- Improved data accuracy by meticulously inputting information into the system.
- Implemented personalized keyboard shortcuts for faster typing speed and increased efficiency during daily tasks.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Obtained scanned records and uploaded into database.
- Developed strong attention to detail for error-free data entry and analysis.
- Maintained files, records, and chronologies of entry activities.
- Extracted information from database to compile reports for audit process.
- Enhanced team efficiency by maintaining organized electronic files and records.
Encoder
Global Linking Solutions
12.2022 - 05.2023
- Improved data accuracy by meticulously inputting information into the system.
- Implemented personalized keyboard shortcuts for faster typing speed and increased efficiency during daily tasks.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Obtained scanned records and uploaded into database.
- Developed strong attention to detail for error-free data entry and analysis.
- Maintained files, records, and chronologies of entry activities.
- Extracted information from database to compile reports for audit process.
- Enhanced team efficiency by maintaining organized electronic files and records.
Data Encoder
Fort Ilocandia Resort Hotel and Casino
05.2022 - 11.2022
- Supported team members, sharing knowledge and expertise on best practices for accurate data encoding.
- Extracted information from database to compile reports for audit process.
- Prepared source data for computer entry by compiling and sorting information.
- Reduced errors in encoded data by conducting thorough quality checks on completed work.
- Contributed to process improvements by recommending updates and enhancements to existing encoding methodologies.
- Verified new system changes and upgrades by inputting new data and pulling extract reports for validation.
Beauty Sales Associate
CRR Service Corporation
02.2020 - 12.2020
- Increased beauty product sales by providing personalized consultations and recommendations to clients.
- Built a loyal clientele base by offering tailored recommendations based on individual preferences and skin types.
- Maintained a clean, organized work area which facilitated efficient client interactions and helped to maintain a professional store image.
- Enhanced customer satisfaction through effective product demonstrations and makeup application techniques.
- Assisted in inventory management, ensuring adequate stock levels for high-demand beauty items.
- Supported store management with daily operations tasks such as opening/closing procedures, staff scheduling, and ordering replenishments.
- Maintained up-to-date knowledge of current beauty trends, enabling informed product suggestions for diverse clientele.
- Demonstrated expertise in various makeup application techniques, helping clients feel confident in their appearance.
- Provided exceptional customer service by addressing client concerns promptly and offering suitable solutions.
- Utilized excellent communication skills to effectively convey product benefits and features to potential buyers.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Collaborated with team members to achieve monthly sales targets and maintain a positive work environment.
Beauty Sales Associate
Kanifel Globe Enterprises Corporation
11.2017 - 01.2020
- Increased beauty product sales by providing personalized consultations and recommendations to clients.
- Built a loyal clientele base by offering tailored recommendations based on individual preferences and skin types.
- Maintained a clean, organized work area which facilitated efficient client interactions and helped to maintain a professional store image.
- Enhanced customer satisfaction through effective product demonstrations and makeup application techniques.
- Assisted in inventory management, ensuring adequate stock levels for high-demand beauty items.
- Supported store management with daily operations tasks such as opening/closing procedures, staff scheduling, and ordering replenishments.
- Maintained up-to-date knowledge of current beauty trends, enabling informed product suggestions for diverse clientele.
- Demonstrated expertise in various makeup application techniques, helping clients feel confident in their appearance.
- Provided exceptional customer service by addressing client concerns promptly and offering suitable solutions.
- Utilized excellent communication skills to effectively convey product benefits and features to potential buyers.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Collaborated with team members to achieve monthly sales targets and maintain a positive work environment.
Cashier
The Landmark Corporation
06.2017 - 11.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Cashier
Metro Main Star Asia Corp.
11.2015 - 04.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
First Visual Inspector
First Sumiden Circuits Inc.
07.2014 - 09.2015
- Maintained accurate records of inspected items, tracking defect trends and contributing to ongoing process improvements.
- Supported Quality Assurance initiatives by conducting timely and accurate visual inspections as part of a larger auditing process.
- Assisted in the development of comprehensive training materials for new hires, improving their understanding of visual inspection techniques and protocols.
- Streamlined inspection procedures, implementing best practices for increased efficiency and accuracy in visual assessments.
- Ensured compliance with industry regulations by adhering to established guidelines during all visual inspection activities.
- Participated in ongoing professional development opportunities, staying current with industry trends and best practices for visual inspection processes.
- Enhanced product quality by conducting thorough visual inspections and identifying defects.
- Conducted final visual inspections on finished products, ensuring all quality standards were met before shipping to customers.
Cashier
Rustan Supercenters, Inc.
05.2013 - 09.2013
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Brand Promoter
Pcn Promopro Inc. (agency) Boni Manadaluyong City
05.2012 - 12.2012
- Boosted brand awareness by implementing targeted marketing strategies and engaging promotional events.
- Enhanced customer engagement for increased sales through product demonstrations and personalized interactions.
- Maintained a strong presence at trade shows and industry events to network with potential clients and showcase the brand''s offerings.
- Assisted in the development of eye-catching visual merchandising displays to attract customers and drive sales growth.
- Analyzed market trends and competitor activity to identify opportunities for brand differentiation and growth.
Education
Assiciate Industrial Technology - Food Technology
Carlos Hilado Memorial State Collage
Alijis, Province Of Negros Occidental, Philippines04-2012
Skills
- Qualitative data analysis
- Barcode scanner operation
- Physical document scanning
- Station maintenance encoding
- Manual data entry
- Fast learner
- Attention to detail
- Maintains confidentiality
- Workflow management
Timeline
Encoder/Customer Service Support Associate
Double Dragon
05.2024 - 12.2024
Encoder
GAI Management
06.2023 - 02.2024
Encoder
Global Linking Solutions
12.2022 - 05.2023
Data Encoder
Fort Ilocandia Resort Hotel and Casino
05.2022 - 11.2022
Beauty Sales Associate
CRR Service Corporation
02.2020 - 12.2020
Beauty Sales Associate
Kanifel Globe Enterprises Corporation
11.2017 - 01.2020
Cashier
The Landmark Corporation
06.2017 - 11.2017
Cashier
Metro Main Star Asia Corp.
11.2015 - 04.2016
First Visual Inspector
First Sumiden Circuits Inc.
07.2014 - 09.2015
Cashier
Rustan Supercenters, Inc.
05.2013 - 09.2013
Brand Promoter
Pcn Promopro Inc. (agency) Boni Manadaluyong City
05.2012 - 12.2012
Assiciate Industrial Technology - Food Technology
Carlos Hilado Memorial State Collage
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