Leah Lopera
Quezon City
Summary
Dedicated Customer Service professional with over 10 years of experience of Business Process Outsourcing. Skilled in Handling billing inquiries. Managing transactions and implementing promotions. Bilingual in English and Filipino, with strong communication skills and experience in voice.
Overview
16
16
years of professional experience
Work History
Member Services Advocate
Convey Health Solutions Philippines Inc.
Mandaluyong City
10.2024 - Current
Account Representative
GC Services International LLC
Pasig City
09.2015 - 03.2022
CSR, Tech Support, Debt Collector
SITEL Philippines Corporation
Pasig City
01.2010 - 07.2015
Education
Associate of Science - Practical Nursing
SAINT AUGUSTINE SCHOOL OF NURSING
Quezon City05.2007
High School Diploma -
Antonio Maceda Integrated School
Santa Mesa, Metro Manila, Philippines03-1998
Skills
- Computer literate such as Microsoft Word, Microsoft Excel, Power point and internet
- Able to work independently
- Good in written and verbal communication
- Able to work other various duties as assigned and needed
References
- Juvelyn, Tejada, Account In charge Unit manager, 09178939067, AFPSLAI GC Services LLC, Account Representative
- Alfred, Domingo, 09760811344, GC Services LLC
- Grecely, Pleyto, 09054175260, GC Services LLC
Timeline
Member Services Advocate
Convey Health Solutions Philippines Inc.
10.2024 - Current
Account Representative
GC Services International LLC
09.2015 - 03.2022
CSR, Tech Support, Debt Collector
SITEL Philippines Corporation
01.2010 - 07.2015
Associate of Science - Practical Nursing
SAINT AUGUSTINE SCHOOL OF NURSING
High School Diploma -
Antonio Maceda Integrated School
OBJECTIVE
To obtain a position in which my computer knowledge and analytical abilities can be fully utilized.