Trello
Jennifer Jimenez
Business Consultant/ Project Manager
Panguil,LAG
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Acquisitions Manager
A Quicker Flipper
Elkridge, Maryland
01.2022 - 02.2022
- Generated weekly, monthly, quarterly and yearly reports on purchasing operations.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Drove operational improvements which resulted in savings and improved profit margins.
- Managed over 80 follow up calls per day.
Cold Caller / Virtual Assistant
Freelancer
Charlotte, North Carolina
01.2020 - 01.2022
- Leveraged CRM database to manage customer data, log calls and other activities and generate reporting to deliver actionable insights and develop sales pipeline.
- Completed daily cold calling/following up and outreach to build sales pipeline.
- Handled high-volume (500)telemarketing operations with expert use of client management software and computer auto dialing.
- Recorded contact information of customers and potential customers in internal database.
Customer Service Associate
The Home Depot Inc.
Vista way, California
11.1998 - 01.2003
- Developed and actualized customer service initiatives to decrease wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
Education
Bachelor of Science - Major in Marketing Management
CAP College
Online 06.2018 - Current
Skills
Strategic planning
Data analysis understanding
Procurement expertise
Process Development
Requests for information
Document preparation
Training and Development
Accomplishments
- Supervised team of 10 staff members.
- Collaborated with team of 4 in the development of their Lead Generation Project.
Software
Asana
Propstream
Mojosells
Certification
Social Media Manager Certified- 2022
Timeline
Acquisitions Manager
A Quicker Flipper
01.2022 - 02.2022
Social Media Manager Certified- 2022
01-2022
Cold Caller / Virtual Assistant
Freelancer
01.2020 - 01.2022
Bachelor of Science - Major in Marketing Management
CAP College
06.2018 - Current
Customer Service Associate
The Home Depot Inc.
11.1998 - 01.2003