Great in fostering student success through tailored tutoring. Excels in creative thinking and problem-solving, and student learning outcomes. Demonstrated ability to improve efficiency and productivity, embodying patience, empathy, and effective communication. Ensures safety and harmonious learning environment for learners.
Overview
2
2
years of professional experience
Work History
Tutor
Private
Mandaue City
11.2023 - 07.2024
Supported students with helpful study habits and exam strategies.
Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
Created positive and encouraging learning environment to foster love for learning among students.
Call Center Representative
Eperformax
JY Square Salinas DR., Lahug, Cebu City
01.2022 - 10.2023
Managed high call volumes while providing exceptional customer support and maintaining professional composure.
Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
Developed rapport with customers through empathetic listening skills, creating positive experiences even during difficult conversations.
Streamlined call flow processes for more efficient response times and increased productivity.
Identified upselling opportunities to increase revenue generation.
Education
Bachelor Of Secondary Education - Major in English
Mandaue City College
Don Andres, A. Soriano Ave., Mandaue City
01.2022
Skills
Patience and Empathy
Problem-solving skills
Creative Thinking
Collaboration and Teamwork
Verbal and written communication
Student Motivation
Timeline
Tutor
Private
11.2023 - 07.2024
Call Center Representative
Eperformax
01.2022 - 10.2023
Bachelor Of Secondary Education - Major in English