LEA ATIS
Summary
Dynamic leader with a proven track record at The Results Company, Alaskaland, enhancing team productivity and customer satisfaction through effective staff management and problem-solving. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
12
12
years of professional experience
Work History
Site Admin Supervisor
The Results Company, Alaskaland
L&Y Bldg 120 E.Rodriguez Jr Ave Cor Ortigas Ave (Remote)
08.2012 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled client needed and service
- Monitored workflow to improve employee time management and increase productivity.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated employee performance and coached and trained to improve weak areas.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Achieved results by working with staff to meet established targets.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Conducted routine inspections to check quality and compliance with established specifications.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
Education
Bachelor of Arts - Business Administration
National College of Business And Arts
Aurora Blvd Quezon City03.1993
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Complex Problem-Solving
- Inventory Control
- Process Monitoring and Improvement
- Audit reporting
Timeline
Site Admin Supervisor
The Results Company, Alaskaland
08.2012 - Current
Bachelor of Arts - Business Administration
National College of Business And Arts