LEA ANTONIO
Pasay City
Summary
Results-driven multi-unit operations leader with 18+ years of progressive experience in sales, restaurant and retail operations management. Adept at implementing company strategies, optimizing profit & loss performance, and elevating customer experience.
Overview
18
18
years of professional experience
Work History
Multi Unit Manager
Teriyaki Boy Group Inc. – Yellow Cab Co.
01.2023 - Current
- Oversee operations of multiple restaurants within an assigned region, ensuring adherence to brand standards and company policies.
- Drive profitability, customer satisfaction and operational efficiency across all stores.
- Provide hands-on leadership, mentoring and developing managers to meet financial and quality objectives.
Multi Branch Manager
Teriyaki Boy Group Inc. – Yellow Cab Co.
09.2019 - 01.2023
- Managed day-to-day operations of several branches, including sales, profit targets, and local store marketing initiatives.
- Monitored and improved customer service, process quality, and team performance.
- Built and motivated teams to exceed business objectives.
Restaurant Manager
Jollibee Foods Corp. – JTC Group of Companies
11.2013 - 09.2021
- Directed full-service restaurant operations, meeting sales and profit goals.
- Implemented corporate programs and ensured consistent execution of operational standards.
Service Quality Manager
Jollibee Foods Corp. – JTC Group of Companies
04.2012 - 11.2013
- Led quality assurance and service excellence initiatives across assigned stores.
Junior Manager (Service)
Jollibee Foods Corp. – JTC Group of Companies
01.2008 - 04.2012
- Supervised front-of-house operations and supported managers in daily execution.
Education
BSBA - Human Resource Management
Philippine School of Business Administration
10.2011
Secondary
St. Paul University System
01.2004
Elementary
Miriam College Grade School
01.2000
Skills
- Multi-unit and area operations management
- Strategic planning & execution
- Sales and profit growth
- People leadership, coaching & training
- Quality assurance & compliance
- Customer service excellence
- P&L management & cost control
- Store opening & brand standards implementation
Accomplishments
- Consistently achieved sales, profit and quality targets across all managed locations.
- Spearheaded in-store sales-building initiatives resulting in measurable growth.
- Strengthened cash control, security and SOP compliance in all branches.
- Developed and promoted high-potential team members to management positions.
Timeline
Multi Unit Manager
Teriyaki Boy Group Inc. – Yellow Cab Co.
01.2023 - Current
Multi Branch Manager
Teriyaki Boy Group Inc. – Yellow Cab Co.
09.2019 - 01.2023
Restaurant Manager
Jollibee Foods Corp. – JTC Group of Companies
11.2013 - 09.2021
Service Quality Manager
Jollibee Foods Corp. – JTC Group of Companies
04.2012 - 11.2013
Junior Manager (Service)
Jollibee Foods Corp. – JTC Group of Companies
01.2008 - 04.2012
Secondary
St. Paul University System
Elementary
Miriam College Grade School
BSBA - Human Resource Management
Philippine School of Business Administration
References
Pajie, Jegira, Multi Unit Manager, 0998 960 3138, Krispy Kreme