Lea Ablay
Cashiering Supervisor For Administration
Morong
Summary
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Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
14
14
years of professional experience
Work History
Cashiering Supervisor for Administration
Robinsons Supermarket Corp.
08.2020 - 02.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Preparing needed reports and submit it daily to the Head Office.
- Account Daily Sales and prepare bank deposits.
- Account bank Charge slip for payment processing.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
- Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Implemented on going promotion.
Cashiering Supervisor for Operation
Rustans Supercenters Incorporated
10.2008 - 08.2020
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Increased customer retention rates by implementing customer feedback into actionable improvements.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Education
Bachelor of Science - Computer Science
STI College
Cainta, Province Of Rizal, Philippines 04.2001 -
Computer Secretarial
Santa Cruz Institute
Sta Cruz Marinduque03-2006
Skills
Staff management
Operations management
Multitasking
Computer skills
Problem-solving
Multitasking Abilities
Interpersonal communication
Customer relations
Excellent communication
Customer service
Cooking
I love collecting condiments and spices on our kitchen. I also happy seeing our pantry full of stocks so that everytime we want to cook or crave on anything we easily prepare for my family.
Timeline
Cashiering Supervisor for Administration
Robinsons Supermarket Corp.
08.2020 - 02.2023
Cashiering Supervisor for Operation
Rustans Supercenters Incorporated
10.2008 - 08.2020
Bachelor of Science - Computer Science
STI College
04.2001 -
Computer Secretarial
Santa Cruz Institute