LAYLANIE MATURAN

London SW8 4LB

Summary

Dedicated professional with a strong foundation in communication skills, time-management, and respect for diversity. Demonstrates exceptional time efficiency and care planning abilities, ensuring effective building of relationships and tenancy management. Committed to customer service excellence with proven stress tolerance and inventory management expertise. Career goal includes leveraging these competencies to enhance organisational success and foster positive client interactions.

Work History

Customer service assistant

Tesco

Handled cash transactions accurately, maintaining financial integrity of the till.
Communicated effectively with colleagues to ensure seamless service delivery.
Collaborated well within a team setting, fostering a positive working atmosphere .
Organised stock shelves neatly to improve the overall appearance of the shop floor.
Multi-tasked to keep customer service levels at optimal capacity at peak times.
Managed time efficiently during peak hours to limit customer waiting periods.

Housing assistant

WidgetWorks Inc.

Provided person-centred advice and guidance, aiding service user progress towards independent living.
Carried out regular planning reviews and assessments, ensuring service users receive best-possible support.
Established and maintained working relationships with clients based on trust and non-judgement.
Helped service users to gain ability to function independently in society.
Developed and implemented target client support plans, carrying out thorough risk assessments in line with [Type] regulations.
Ensured service users felt confident in effective budgeting and rent payment through [Action].

Education

Bachelor of Science - AB Mass Communication

Angeles University Foundation

Philippines

Skills

Communication skills
Time-management
Respect for diversity
Time efficiency
Care planning
Building relationships

Effective communication
Tenancy management
Customer service excellence
Stress tolerance
Inventory management

Timeline

Customer service assistant

Tesco

Housing assistant

WidgetWorks Inc.

Bachelor of Science - AB Mass Communication

Angeles University Foundation

LAYLANIE MATURAN

Summary

Work History

Customer service assistant

Housing assistant

Education

Bachelor of Science - AB Mass Communication

Skills

Timeline

Customer service assistant

Housing assistant

Bachelor of Science - AB Mass Communication

Similar Profiles

Vasim KhanVasim Khan

Rikki GilchristRikki Gilchrist

Shannon CrossShannon Cross