Layka Lastrado

To work with a reputed organization in a position where I can develop and utilize my skills and prove my worth.

Inbound team leader with high standards and results-driven mindset. Demonstrated expertise in team collaboration, conflict resolution, and process optimization. Strong focus on customer satisfaction, problem-solving, and adapting to changing needs. Known for reliability, effective communication, and leadership in dynamic environments.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

• Date of Birth: 06/14/96
• Gender: Female
• Nationality: Filipino
• Marital Status: Single
• Religion: Born-Again Christian

• 08/01/18 - 10/31/18, Victory Liner Inc., HR Staff
• 06/01/18 - 07/31/18, Our Lady of Fatima University, Assistant Teacher
• 01/01/18 - 02/28/18, Notre Dame of Greater Manila, Guidance Staff
• 11/01/17 - 12/31/17, Child Protection Center, Interviewer

- Teach Bible lessons and other topics in a way that is engaging and interactive.

- Provide a safe and welcoming environment for students.

- Arrive early on Sundays to set up and prepare for the children's arrival

- Developing educational plays and skits

- Responsible for teaching and instructing children in Christian principles and values

- Also work with other volunteers and coordinate events such as holiday programs and fundraising activities.