Nuxt JS
Lawrence John Windle
Marketing Proffesional
Perth WA
Summary
A results-driven and experienced Tele-Sales Agent with a proven track record of exceeding sales targets and building strong customer relationships. Seeking a challenging tele-sales position to leverage my skills and contribute to the success of a dynamic organization.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
Telemarketing and Email Marketing Specialist
The Local Pro Ltd
3 2018 - 1 2022
- Led telemarketing and email marketing efforts to generate leads, nurture prospects, and convert them into paying customers
- Created and executed targeted email marketing campaigns, resulting in a 30% increase in open rates and a 15% increase in click-through rates
- Conducted outbound telemarketing calls to identify potential clients and scheduled appointments for our sales team, contributing to a 40% increase in our sales pipeline
- Assisted in designing and optimizing call scripts and email content to maximize engagement and conversions
- Maintained meticulous records of customer interactions and sales activities in our CRM system.
- Utilized project management tools to ensure seamless execution of complex multi-channel campaigns within tight deadlines.
Telemarketing Sales Representative
Karma Group
02.2012 - 01.2017
- Played a pivotal role in driving revenue growth for Karma Group through outbound sales calls, effectively promoting luxury vacation packages and memberships to potential clients
- Consistently met and exceeded sales quotas, achieving a 20% increase in Sales volume in my first year
- Developed and maintained a loyal customer base, cultivating strong relationships with clients through excellent communication and product knowledge
- Collaborated with the marketing team to create effective telemarketing scripts and email marketing campaigns to boost lead generation and customer engagement
- Conducted regular market research and competitor analysis to stay updated on industry trends and customer preferences.
- Boosted overall team performance with regular contribution of ideas, strategies, and tips during team meetings.
Account Manager
Health Online UK
01.2010 - 01.2012
- Managed a portfolio of corporate clients, ensuring the successful delivery of healthcare insurance solutions and exceptional customer service
- Collaborated with underwriters and claims teams to resolve customer issues and claims efficiently, leading to a 25% client retention rate
- Conducted regular client meetings to discuss policy renewals, modifications, and address any questions or concerns
- Played a pivotal role in identifying and pursuing upselling and cross-selling opportunities, resulting in a promotion to Team leader within my first year.
- Acted as the primary point of contact between clients and the company, building strong, lasting relationships.
Education
High School Diploma -
Bournemouth College
08.2006 - 06.2008
Skills
Proven ability to meet and exceed sales targets
Strong email marketing and telemarketing expertise
Customer relationship management and account management
Proficient in CRM software and Microsoft Office Suite
Market research, lead generation, and competitor analysis
Email Campaign Management
E-commerce Integration
Lead nurturing
CRM Integration
MailChimp
Subscriber Engagement
Content Curation
A and B Testing
Strategic Planning
Software
Interests
Football
Learning Tech languanges and Frameworks
Timeline
Telemarketing Sales Representative
Karma Group
02.2012 - 01.2017
Account Manager
Health Online UK
01.2010 - 01.2012
High School Diploma -
Bournemouth College
08.2006 - 06.2008
Telemarketing and Email Marketing Specialist
The Local Pro Ltd
3 2018 - 1 2022
Similar Profiles
Ruth MelendezRuth Melendez
REALTOR at Local Pro RealtyREALTOR at Local Pro Realty
Chet HollowayChet Holloway
Franchise Owner at Umbrella Local Dba Digital Marketing Pro ShopFranchise Owner at Umbrella Local Dba Digital Marketing Pro Shop
Chris WebbChris Webb
Alberta Container Rental and Sales Manager at Pro-Formance Intermodal / PRO-BOXAlberta Container Rental and Sales Manager at Pro-Formance Intermodal / PRO-BOX