Lawrence Anthony Al-os
Cagayan De Oro, Province Of Misamis Oriental
Summary
Competitive Sales Supervisor with experience overseeing sales teams to meet sales plans. Proficient in handling customers' complaints, inquiries and addressing concerns. Consistently completes sales orders accurately to exceed customer expectations. Outstanding leadership, organizational, and communication skills.
Overview
8
8
years of professional experience
Work History
Sales Supervisor
GNJ Corporation
07.2020 - 06.2025
- Assisted in training new team members on sales techniques and customer service standards.
- Supported daily operations by maintaining product displays and ensuring stock availability.
- Collaborated with team to identify customer needs and enhance overall shopping experience.
- Engaged with customers to provide product information and resolve inquiries effectively.
- Adapted quickly to changes in product lines, ensuring up-to-date knowledge of offerings.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Checked store merchandise regularly for proper display and replenishment.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Boosted sales by implementing effective training programs for new and existing employees.
- Analyzed sales data to set quotas and assess potential areas of growth.
Business Transcriber
Accolade Resources, Inc.
04.2017 - 12.2017
- Transcribed audio recordings into accurate written documents, ensuring clarity and coherence.
- Reviewed transcripts for grammatical and typographical errors, enhancing overall quality.
- Collaborated with clients to confirm requirements and ensure alignment with expectations.
- Utilized transcription software to streamline processes and improve efficiency of output.
- Reduced turnaround time on urgent projects by working overtime hours when required without compromising on quality.
Education
Bachelor of Science - Computer Science
Xavier University
Cagayan De Oro, Province Of Misamis Oriental, Philippines03-2016
Skills
- Customer service
- Sales presentations
- Effective selling techniques
- Sales strategy development
- Sales training
- Store appearance and merchandising
- Sales strategies
- Strategic planning
- Goals and performance
Timeline
Sales Supervisor
GNJ Corporation
07.2020 - 06.2025
Business Transcriber
Accolade Resources, Inc.
04.2017 - 12.2017
Bachelor of Science - Computer Science
Xavier University
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