Lawrence Alvin Lustre
Management Trainee
Sto.tomas
Summary
Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members.
Overview
19
19
years of professional experience
2
2
years of post-secondary education
Work History
Driver
Self Employed
Sto.tomas City,Batangas
08.2017 - Current
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Planned and adjusted optimal routes based on traffic and weather conditions.
Storekeeper
Integral Food Services
Doha
12.2016 - 12.2017
- Received, merchandised and arranged all shop items for visual display.
- Received product shipments and organized in stockroom storage area.
- Documented shipping and receiving records to confirm receipt of orders.
- Assisted customers by answering questions and suggesting merchandise.
- Arrange stock to make sure FIFO is properly followed.
- To have an good enough supply for all times.
- Temperature of its product should be maintain at all times.
- Monitored merchandise on shelves and in storage using inventory control system.
- Tagged merchandise and neatly stocked on shelves and display areas.
- Filled orders by gathering merchandise specified in requisitions.
- Arranged products on shelves and in cabinets to maximize space utilization by [Number]%.
- Kept sales receipts and maintained accounting records.
- Ordered goods from various vendors to maintain store merchandise levels.
- Communicated with vendors to discuss order discrepancies, and returned damaged merchandise or incorrect orders.
Management Trainee
Marggan Inc. Corp. KFC
Binan,Laguna
09.2012 - 03.2015
- Gained knowledge of company policies, protocols and processes.
- Assisted established management staff with operational oversight, business development and process improvement strategies.
- Handled day-to-day customer or client questions via telephone or email.
- Acted with integrity, honesty and knowledge to promote culture of company.
- Used company reports to analyze sales, gross profit and inventory activities.
- Described product to customers and accurately explained details and care of merchandise.
- Communicated with vendors regarding back order availability, future inventory and special orders.
- Organized projects and contests to increase sales and encourage exceptional customer service.
- Sat in on disciplinary hearings to learn about conflict resolution in workplace.
- Purchased or requisitioned supplies and equipment to facilitate timely delivery of services.
- Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
- Defined clear targets and objectives and communicated to other team members.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Developed detailed plans based on broad guidance and direction.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Managed overstocking, restocking and inventory control procedures during shift.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Maintained financial accuracy when handling over in revenue each day.
Team Leader
Marggan Inc. Corp. KFC
Binan,Laguna
05.2003 - 08.2012
- Mentored and guided employees to foster proper completion of assigned duties.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Assisted with new hire processing and existing training programs.
- Cross-trained and provided backup support for organizational leadership.
- Monitored operating machinery to assess progress, adjust settings and maintain production speeds.
- Set up and calibrated machinery to meet specific production requirements.
Licensed Officer
Mercury Battery Industries Inc.
Quezon Ave. Quezon City
05.2002 - 01.2003
- Reviewed loan files and updated to match current standards.
- Worked with underwriters to fix application problems and resolve issues.
- Explained different types of loans pertaining to client situations.
- Fielded customer complaints and provided solutions.
- Delivering of mails/bills to each designated places.
- Delivering of sales/Cheque to bank.
- Sorting of sales invoice.
Service Crew Member
Jollibee Food Inc.
Calamba City,Laguna
08.2001 - 12.2001
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Kept customers and crew areas organized.
- Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction.
- Cooked, prepared and bagged food for customers.
- Assisted in dining room by removing soiled dishes during meal service and transporting to kitchen for washing.
- Talked with customers about project specifications, budgets and timelines for top-notch customer service.
- Verified freshness of food and ingredients by checking for quality, keeping track of new and expired items and rotating stock.
- Trained contracted employees on specific tasks, monitoring work for safety, efficiency and overall project progress.
- Took orders, prepared meals and collected payments.
- Assisted other team members to achieve goals.
- Worked well with teammates and accepted coaching from management team.
- Addressed guest needs, questions or concerns to create optimum experience onboard.
Education
Certificate of Marine Transportation - Marine
Lighthouse Maritime School
Boac,Marinduque,Philippines 06.1999 - 04.2001
Skills
Transportation
Database Management
City and non-city driving
Customer rapport
Processes and procedures
Safety standards and protocols
Shipping and packaging
Materials transport
Timeline
Driver
Self Employed
08.2017 - Current
Storekeeper
Integral Food Services
12.2016 - 12.2017
Management Trainee
Marggan Inc. Corp. KFC
09.2012 - 03.2015
Team Leader
Marggan Inc. Corp. KFC
05.2003 - 08.2012
Licensed Officer
Mercury Battery Industries Inc.
05.2002 - 01.2003
Service Crew Member
Jollibee Food Inc.
08.2001 - 12.2001
Certificate of Marine Transportation - Marine
Lighthouse Maritime School
06.1999 - 04.2001