Experienced Credit Analyst / Loan Processor with 4+ years in end-to-end loan processing, credit assessment, and financial analysis. Proficient in ApplyOnline, Quickli, and lender calculators, with expertise in policy research, compliance, and stakeholder liaison. Recognized for accuracy, problem-solving, and delivering timely results for clients and brokers.
Handled end-to-end loan processing and client support for residential and SMSF lending.
Reviewed and assessed borrowers’ initial documents, income evidence (payslips, financial statements), liabilities, and living expenses to determine serviceability.
Conducted lender research and prepared initial recommendations based on customer scenarios and lending policies.
Supported brokers with comprehensive notes and lender recommendations to aid decision-making.
Accurately input client data using Quickli and lender serviceability calculators to ensure serviceability.
Collected, verified, and organized application documents; ordered property valuations and pricing request approvals.
Reviewed and analyzed customer credit reports to identify risks and strengthen loan submissions.
Lodged loan applications through ApplyOnline and monitored progress until settlement.
Responded to banks’ MIR (More Information Requests) and provided supporting documentation promptly.
Liaised with lenders, real estate agents, conveyancers, and solicitors to facilitate smooth transactions.
Broker Assistant / Pre-Submission Admin.
Beepo Inc. (Mortgage Choice - Orange)
08.2021 - 06.2023
Dealing with loan applicants and overseeing their credit applications.
Ensure that supporting documents received from a customer complies with the lenders required documents checklist.
Entering, retrieving, and updating customer financial information through Broker Platforms (company’s system).
Analyze, evaluate and report on pay advise documents (PAYG) and other financial documents (i.e. Centrelink statements, rental statements etc.).
Create, monitor, and review document collection via File Invite.
Prepare lending servicing calculators.
Update lending scenarios based on documents received.
Check and review customer’s Comprehensive Credit Report (CCR).
Prepare the application pack through Apply Online (AOL) ready for submission to the lender.
Upload and verify supporting documents received from clients.
Prepare and complete various forms such as lender application documents and discharge.
Education
Bachelor of Science - Business Administration (Marketing)