Lavrelle Rameses Mardo
IT Administrator Assistant
General Trias, Province of Cavite
Summary
Dynamic IT Administrator Assistant with a proven track record at DPWH Cavite 1st District Engineering Office. Expert in network administration and technical troubleshooting, I streamlined IT support processes and accelerated project delivery through agile methodologies. Adept at multitasking, I enhanced software performance and resolved complex issues efficiently.
Overview
5
5
Certifications
Work History
IT Administrator Assistant
DPWH Cavite 1st District Engineering Office
10.2024 - 02.2025
- Conducted regular audits of hardware inventory to ensure accurate tracking of assets throughout their lifecycle.
- Optimized software performance through regular updates, patches, and maintenance tasks to ensure seamless user experience.
- Streamlined IT support processes with effective ticketing systems and prioritization methods for rapid issue resolution.
- Achieved faster network connectivity by installing high-performance routers, switches, and access points.
- Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Accelerated project delivery times, employing agile methodologies for IT project management.
- Installed and configured network printers and other peripheral devices.
- Diagnosed and resolved hardware and software issues.
- Planned and implemented upgrades to system hardware and software.
- Monitored networks and network devices to resolve technical problems quickly.
Education
Bachelor of Science - Information And Communication Technology
AMA Computer College
General Trias 04.2001 -
Skills
Network administration
Software installation
IT infrastructure
System security
Incident management
PC diagnostics
System updates
Hardware installation
Certification
CCIE - Cisco Certified In Emerging Technologies Workshop - Model Driven Programmabilityternetwork Expert
Timeline
IT Administrator Assistant
DPWH Cavite 1st District Engineering Office
10.2024 - 02.2025
Cybersecurity Essentials
07-2024
Introduction to Cybersecurity
12-2023
CCIE - Cisco Certified In Emerging Technologies Workshop - Model Driven Programmabilityternetwork Expert
08-2023
CCNAv7: Switching, Routing, and Wireless Essentials
08-2023
Network Security
08-2023
Bachelor of Science - Information And Communication Technology
AMA Computer College
04.2001 -
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