Summary
Work History
Education
Skills
Timeline
Generic

LARA DAISE PANTALUNAN

Dasmarinas, Province Of Cavite

Summary

Dynamic and results-driven Tour Coordinator with extensive experience at FLJ Travel and Tours. Expert in tour logistics and client feedback implementation, enhancing service quality and customer satisfaction. Proven ability to train staff effectively while managing multiple tasks in fast-paced environments. Fluent in Korean, English, and Filipino, with a passion for hospitality.

Work History

Korean Tour Coordinator

FLJ Travel and Tours
2024 - 2025
  • Coordinated logistics for diverse travel itineraries, optimizing routes and schedules for client satisfaction.
  • Developed and maintained relationships with local vendors, enhancing service offerings and improving tour quality.
  • Implemented feedback mechanisms to gather client insights, driving enhancements in tour experiences and services.
  • Trained new staff on operational procedures, ensuring consistency in service delivery and adherence to standards.

Reservation Staff and Housekeeping

Joe's Guest House
2022 - 2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Housekeeping Aide

Brownwood Resort and Hotel
2019 - 2022
  • Maintained cleanliness and organization of guest rooms to enhance visitor satisfaction.
  • Ensured compliance with safety and sanitation standards throughout the hotel premises.
  • Collaborated with team members to efficiently manage daily housekeeping operations.
  • Trained new staff on cleaning procedures and hotel policies to improve service quality.

Tour Guide & Coordinator

Golf En Sky Travel and Tours
2005 - 2019
  • Guided diverse groups through scenic golf courses, enhancing visitor experiences and knowledge of local culture.
  • Developed engaging tour narratives, highlighting historical significance and unique features of each location.
  • Coordinated logistics for seamless tour operations, ensuring timely arrivals and departures for all participants.
  • Trained new staff on company standards, improving team performance and customer service skills.

Education

High School Diploma -

Cabiao National High School
Nueva Ecijia
01-2007

Primary School -

Palasinan Elementary School
Nueva Ecijia
01-2002

Skills

  • Tour logistics coordination
  • Client feedback implementation
  • Staff training and development
  • Time management skills
  • Tour planning expertise
  • Itineraries
  • Reservations management
  • Multitasking
  • Hospitality
  • Can speak Korean, English and Filipino language
  • Others: Cooking and Baking

Timeline

Korean Tour Coordinator

FLJ Travel and Tours
2024 - 2025

Reservation Staff and Housekeeping

Joe's Guest House
2022 - 2024

Housekeeping Aide

Brownwood Resort and Hotel
2019 - 2022

Tour Guide & Coordinator

Golf En Sky Travel and Tours
2005 - 2019

High School Diploma -

Cabiao National High School

Primary School -

Palasinan Elementary School

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LARA DAISE PANTALUNAN