Summary
Work History
Education
Skills
Timeline
Generic
LANZ EMMANUELLE B. MAGNO

LANZ EMMANUELLE B. MAGNO

Associate Infrastructure Support
Taytay,RIZ

Summary

Infrastructure Operations Associate supporting user access management, technical troubleshooting, and system documentation across multiple systems for enterprise infrastructure teams. Uses Google Workspace, Cisco Meraki, and AWS experience to help maintain access, connectivity, and day-to-day operational support. Provides reliable, user-focused supports.

Work History

Infrastructure Intern

Asticom Business Services Inc.
03.2026 - 07.2026
  • Rotated across three infrastructure departments: Identity and Access Management, Networking, and System Operations.
  • Supported the Identity and Access Management (IAM) team for two months, gaining hands-on exposure to Google Workspace administration and user access management.
  • Assisted the Network team for one month using Cisco Meraki tools and concepts related to network monitoring, configuration, and troubleshooting.
  • Supported System Operations for two months, gaining exposure to AWS-based infrastructure, cloud services, and operational procedures.
  • Streamlined data entry processes, significantly reducing manual errors.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Helped streamline client onboarding processes, leading to smoother client experience.

Education

Bachelor of Science - Information Systems, Business Analytics

University of Santo Tomas
1817 España Blvd, Sampaloc, Manila, 1008 Manila
04.2001 -

Skills

AWS

Google Workspace administration

User access management

Cisco Meraki

Network monitoring

Technical support

Incident documentation

Access provisioning

Cloud operations

System operations

Authentication

Authorization

Account lifecycle management

Permission management

Access review support

Timeline

Infrastructure Intern

Asticom Business Services Inc.
03.2026 - 07.2026

Bachelor of Science - Information Systems, Business Analytics

University of Santo Tomas
04.2001 -
LANZ EMMANUELLE B. MAGNOAssociate Infrastructure Support